Zhuorui Hotel (Kunming Changshui International Airport)

Zhuorui Hotel (Kunming Changshui International Airport) Reviews

Zhuorui Hotel (Kunming Changshui International Airport)

Changshui Street Chubanqiao Community Residents' Committee No.4A6 Courtyard 3-6133 Affiliated No.2, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Zhuorui Hotel (Kunming Changshui International Airport)
Zhuorui Hotel (Kunming Changshui International Airport)Zhuorui Hotel (Kunming Changshui International Airport)Zhuorui Hotel (Kunming Changshui International Airport)
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Zhuorui Hotel (Kunming Changshui International Airport) Guest Reviews

4.5/5
Good
596 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(596)
Positive reviews(577)
Reviews with photos/video(128)
Offers pick-up/drop-offs(153)
Close to airport(93)
Easy to get around(41)
Large rooms(34)
Friendly front desk staff(28)
Would stay again(25)
Many dining options(20)
Negative reviews(19)
MsYenY
Family-friendly Family Room
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Oct 26, 2024
Airport pick up service is great! Kind receptionist and simple breakfast. Nice soft bed
Response from Property: Dear guest: Hello! Thank you for your review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! We look forward to seeing you again!
ncy11
Simple Queen Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Good value for money , strategic location, and free airport pickup 24 hours
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Zhuo Rui Hotel will be the warmest and most unique one in your memory! I look forward to your coming back often, and wish you a pleasant journey!
Anis Auni
Simple Queen Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel provides transportation for free to pick you up from hotel eventhough your flight is at wee hours. Our flight arrived at 2am and the driver picked us up together with other guests. The hotel also send us to the nearest subway station for free! So niceee. We dont know how to speak mandarin so we use wechat to communicate since it has auto translation
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
siewlin
Simple Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
It is convenient if you arrived midnight in Kunming . They arranged pickup services for us .
Response from Property: Dear guest, hello, thank you for staying at Zhuo Rui Hotel and giving us a good review. The business district around the hotel is mature and the transportation is convenient. It is only about 10 minutes away from Kunming Changshui Airport. We also provide 24-hour free airport pick-up and drop-off service to relieve your travel worries. Thank you again for your affirmation of the hotel in all aspects. We will continue to provide the best service to our guests and strive to gain more recognition from our guests. Finally, I wish you a pleasant journey and look forward to your visit again!
AngieC2
Simple Queen Room
Stayed in Jun 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Jun 4, 2024
Provide free pickup and drop off at the airport even at 1am. It is a short ride from the airport to the hotel. Though I cannot speak Chinese, we communicated using WeChat with the translator giving clear instructions on the exact pickup location from the airport. The receptionist was helpful and courteous during check-in and checkout and was fast. The room is well equipped with ceramic cups and a kettle. The toilet needs more cleaning and ventilation as it has an odor. The bedsheet was clean. Nearby have many restaurants, convenience, and souvenir stores. The room is equipped with a large TV.
Response from Property: Dear guest: Thank you for your praise. There are still many things that the hotel has not done well. We are also strengthening the training of employees in all aspects, trying our best to do better, and try our best to make every guest who comes to the hotel feel it. Warmth like home, I hope you will choose Zhuorui Hotel next time. We will try our best to surprise and touch you with our service. We look forward to your next visit!
Guest User
Boutique 2-bed Room
Stayed in May 2024
Couples
5 review
3.5/5
Posted on May 28, 2024
Short stay for early morning flight. Room is clean . Free dropped off to the airport which is a selling point
Response from Property: Dear guests, we are sorry that we did not receive your five-star praise. There are still many things that the hotel has not done well. We are also strengthening the training of employees in all aspects and trying our best to do better so that every guest who comes to the store can feel the warmth of home. We hope that you will choose Zhuo Rui Hotel next time. We will do our best to provide services that will surprise and touch you. We look forward to your next visit!
Will h..
Boutique 2-bed Room
Stayed in May 2024
Couples
26 review
2.7/5
Posted on May 14, 2024
Did a shortlayover as we had a morning flight to catch. Check in took very long and the service lady at front desk didn't really seem happy.. also didn't offered the free airport transfer as advertised until we asked for it. When the free hotel transfer was arranged the driver seemed super super unfriendly and unhappy. Squeezed in with another 6 more person in a minivan and the driver was driving like initial D style on a dimly lit road.. pretty scary ride lols
Response from Property: Dear guests, we are very sorry that we did not bring you a satisfactory stay experience. There are still many areas where the hotel has not done well. We will strengthen the training of employees and strive to do better. We will serve with our heart so that every guest who comes to the store can feel the warmth of home. We hope that you will choose Zhuo Rui Hotel next time and give us a chance to apologize. We will do our best to serve you and will definitely bring you surprises and touches. We look forward to your next visit!
Guest User
Simple Queen Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Totally worth the money. The hotel is located in a vibrant neighbourhood. Many restaurants, souvenir shops and spas around. Room was clean and comfy. Hourly airport transfer (to and fro) is included in the price, just contact them when you arrive. The staff was kind enough to check on me when I wasn’t down from my room yet for my trip to the airport. Highly recommended 👍🏽
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a pleasant journey!
Low Yee Peng
Family-friendly Family Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 5, 2024
Free pickup from the airport early in the morning. The beds provided for 3 people in the room are big enough.
Response from Property: Dear guest: Hello! I am very glad that you choose to stay at Zhuo Rui Hotel. I feel very warm to see your comments! The hotel is located in a prosperous area, with the bustle and convenience of the city. It is a sheltered harbor, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
TengHor Lee
Simple Queen Room
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 23, 2024
I stayed there for a short rest before catching my red-eye flight at 2:30 a.m. The simple and clean room was perfect for a nap and refreshing shower before heading to the airport, and free shutter service was provided.
Anonymous User
Business Triple Room
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Aug 30, 2024
It was just nice. Appreciate their fast response on the mid night car request. Cleanliness is acceptable.
Guest User
Simple 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Free Airport transfer ( need to contact hotel to tell your flight when need to pick-up at the airport, contact by Wechat/ add hotel phone number) Very nice staff Large and clean room
Response from Property: Dear guest, thank you for staying at Zhuorui Hotel and giving us a good review. The hotel is surrounded by mature business districts and convenient transportation. It is only about 10 minutes' drive from Kunming Changshui Airport and provides 24-hour free airport pick-up service. Thank you again for your affirmation of all aspects of the hotel. We will continue to provide the best service to our guests and strive to be recognized by more guests. Finally, I wish you a happy trip and look forward to your visit again!
Goh Peggy
Simple Queen Room
Stayed in Oct 2024
Other
11 review
2.0/5
Posted on Oct 19, 2024
Its a old hotel with no proper maintenance. Breakfast aunty's is not friendly.
Shihab Hosen
Simple Queen Room
Stayed in Jul 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Sep 3, 2024
It’s okay
Guest User
Business Triple Room
Stayed in Aug 2024
Family
5 review
2.0/5
Posted on Aug 3, 2024
Dirty and smelly rooms. The room booked was unavailable and was moved to different room type , which was uncomfortable with family. The only good part was airport pick and drop