Kunshan  Hiti Alruo Resort

Kunshan Hiti Alruo Resort Reviews

Kunshan Hiti Alruo Resort

No.18 Jijiadun Road, Kunshan, Jiangsu, ChinaView Hotel Details
Kunshan  Hiti Alruo Resort
Kunshan  Hiti Alruo ResortKunshan  Hiti Alruo ResortKunshan  Hiti Alruo Resort
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Kunshan Hiti Alruo Resort Guest Reviews

4.8/5
Excellent
802 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(802)
Positive reviews(792)
Reviews with photos/video(557)
Excellent afternoon tea(80)
Perfect for kids(50)
Tasty restaurant(49)
Offers pick-up/drop-offs(41)
Has an infinity pool(29)
Close to amusement park(18)
Has play area for children(16)
Negative reviews(10)
Adam 99
Rustic Luxury Water-View Two-Bedroom Courtyard Villa
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 22, 2024
We had a great short stay as a family, the location is beautiful and peaceful. It is not far from the Accent town and other activities sights. The team there were very helpful and kind. We enjoyed our shot visit so much we booked again for another stay. Special thank you to Ciao Liu from front desk who was really, kind, helpful and professional at every interaction. Would recommend to go and visit.
Response from Property: Dear distinguished guest, sincere greetings from Alan Ruo, Kunshan Xidi. First of all, thank you for your feedback. I am glad to know that our employee Xiao Liu provided you with service that exceeded your expectations. We will share your favorable comments with our employees to encourage everyone to continuously improve service quality. I hope you enjoyed your time here and look forward to your visit again.
Guest User
Guestroom - Near Water (Double Bed)
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Spend great 3 days in this location, perfect for solo-travelers to have some days to relax physically and make your mind more clear in the natural environment. The hotel impressed as well, very attentive service, interior design is throughly planned in Bali-style, relaxing atmosphere with meditative sounds and free fruits with sweet soup every day ) Thanks to the staff as well ☺️ By the way it’s also pet-friendly place ☺️
6/10
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Meeting you is our greatest luck. The so-called hospitality is probably to leave no regrets, give enough love, and love with all your heart. Therefore, we meet the unique and lovely you. We use flavor to chat with you and say hello with a welcome dessert; we use flavor to heal wounds and say good night with the taste of fragrance.
Lisa2024
Guestroom - Near Water (Double Bed)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 26, 2024
The hotel is great , the staff and environment was very friendly and welcoming . The butler (溪地小清) always made sure that we have everything that we needed and that the communication between us was fluently and made the trip go smoothly. The food was good and very delicious the portions is very generous. The places around the hotel is also good and a great experience for foreigners very welcoming and a great place for children. There is tons of activities and food places to see. The only improvement is to maybe add a mini fridge in the rooms to keep the drinks cool. Other than that the place is a great experience and scenery relaxing would recommend foreigners to try it out. I would definitely go back again
6/12
Response from Property: Dear distinguished guests, sincere greetings from Aranjo, Kunshan Creek. First of all, thank you for your feedback. I am glad to know that our staff Xiao Qing provided you with a service that exceeded your expectations. We will share your praise with our staff, in order to motivate everyone to continuously improve the quality of service. We hope you enjoyed your stay and look forward to seeing you again.
JadeYourJourney
Guestroom - Near Water (Double Bed)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 21, 2024
Such a wonderful place to relax. The swimming pool is a gem! The views around the villa are beautiful. The staff members were friendly and welcoming, Enzo speaks English and he is very helpful. Food options are limited with the location being remote, other than that it’s a great place!
Response from Property: Dear distinguished guests, sincere greetings from Aranuo, Xidi, Kunshan. Thank you for your reviews and feedback, and I am pleased to learn that our employee Enzo has provided you with services that exceed expectations. We will share your favorable comments with our employees to inspire everyone to continuously improve service quality. The hotel has a Western restaurant and an outdoor luxury restaurant, offering Western food, Thai food, barbecue, hot pot and other delicacies. There are Chinese restaurants in the village that can also choose from. If you need any meals, you can contact the housekeeper to help you book them. I look forward to your next visit and experience the check-in ceremony and dining experience that belongs to Xidi Alanjo. I wish you a happy life ~
dayuanbao
Rustic Luxury Two-Bedroom Courtyard Suite
Stayed in Sep 2024
Family
10 review
4.7/5
Amazing
Posted on Sep 17, 2024
I came across this B&B by chance. I drove an hour to go on a Chinese style tour. The whole ideal village is well planned, with a one-stop service for eating, drinking and having fun. Alanruo should have been open for a few years, but the facilities are still in good condition. There are all the necessary facilities. There are welcome refreshments when you check in, afternoon tea in the afternoon, a lot of snacks in the room, and snacks placed in the hotel at night for tourists to take at will. The bedding is also very good, and I slept very comfortably. The only thing I want to complain about is the western restaurant. The price is really not cheap, but the steak and lamb chops are really fried for the price. However, the flaws do not outweigh the merits. Overall, it is really good!
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6/11
Guest User
Alanruo Delight Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
I brought my baby here alone. Unfortunately, the typhoon 🌀 blew down the Dun Dun Duck and I didn't see it, but the experience of staying at Xidi Alanruo this time was absolutely great👍. The housekeeper Xiao Li was very considerate. We were able to check in very early. After the car arrived at the parking lot, the housekeeper came to help move the luggage and guided the check-in considerately and carefully. The owner of the homestay was very friendly to the baby and provided many value-added services. The room was also spacious, bright and fragrant. I liked the afternoon tea ☕️❤️. The portion was too large to finish 😏 Looking forward to the next dream to come ~ see the duck still living here|
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6/9
Yuanzhi
Guestroom - Near Water (Double Bed)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very nice hotel, the service is very considerate, both the check-in and the food experience are beyond my expectations. I only planned to stay for one night but ended up using up both coupons. I love it!
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6/7
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. The resort is surrounded by water and has an intoxicating natural countryside, which makes people unconsciously slow down their pace and mood. We look forward to your visit again.
Guest User
Alanruo Delight Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
An unforgettable accommodation experience, highly recommended! Recently, I had the honor of staying at Xidi Alanruo Hotel. This accommodation experience was so wonderful that I couldn't help but want to share it with everyone. First of all, the hotel is located in a rural area with beautiful environment and good original ecology. It is very convenient to go to Jinxi Ancient Town or Zhouzhuang Ancient Town. It is quite suitable for relaxation and travel Entering the hotel front desk, the staff is warm and friendly, the check-in procedures are fast and efficient, and they also took the initiative to introduce me to the various facilities and surrounding information of the hotel, which makes people feel very considerate. Entering the room, the housekeeper will introduce me to the room type one by one. The room contains a mini bar, a coffee machine, and welcome fruit desserts, etc..... The housekeeper is really considerate. My room is spacious and bright, and the bed is comfortable and soft, which allows me to have a good dream at night. The room is fully equipped, clean and tidy, and every detail reveals the hotel's emphasis on guest experience. Especially the bathroom, the design is modern, the supplies are of high quality, and people feel very comfortable to use. The hotel's catering service is also excellent. The breakfast is rich in variety and tastes, which meets my dual needs of deliciousness and health. At dinner time, I chose to eat at the Western restaurant in the hotel. Every dish was delicious and tasty. The attentive service of the service staff made me feel at home. Especially the Western restaurant has a great atmosphere. The happiness value is directly maxed out~ In addition, the hotel swimming pool leisure facilities, as well as the woodworking workshop, handmade pottery and Yinyuejia near the hotel allow me to find a moment to relax during my busy schedule. There is also Dun Dun Duck, which you must check in here. If you don’t check in, you will come here in vain. Haha. In general, Xidi Alanruo has done a great job in terms of environment, facilities, services and catering. It is a great value for money accommodation experience. I will strongly recommend it to my friends and family around me, and I look forward to having the opportunity to stay again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Meeting you is our greatest luck. The so-called hospitality is probably to leave no regrets, give enough love, and love with all your heart. Therefore, we meet the unique and lovely you. We use flavor to chat with you and say hello with a welcome dessert; we use flavor to heal wounds and say good night with the taste of fragrance.
Guest User
Alanruo Delight Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
I was attracted by the promotional pictures of Ctrip. I had always wanted to find a place close to nature and with fresh air to relax and breathe fresh air. After watching the promotional video of Alanruo, I felt that it just met my expectations, so I booked a room on Ctrip a few days later and came here. I was still a little bit excited before coming, but I didn't expect Alanruo to exceed my expectations. The housekeeper was very enthusiastic. He created a group for me and sent me an introduction to all aspects of the hotel. When I arrived at the parking lot, there was a housekeeper waiting for me. I didn't need to carry my luggage. He was very enthusiastic to lead me around and introduce the surrounding environment. The hotel feels a bit like Southeast Asia Thailand. If you don't know, you might think you are in Thailand. There are many Thai buildings and decorations. The hotel environment is just like in the painting, with blue sky, white clouds, small bridges and flowing water. The environment is very beautiful, and the water in the infinity pool It was also very clean and clear. What I didn't expect was that unlike other hotels, this hotel's bath products and aromatherapy can be chosen by yourself, and they are a separate set, so I feel at ease using them. The view of the room is very open and suitable for checking in and taking pictures. The decorations and fruit desserts in the room can be seen to be arranged very carefully. There is also a large bathtub in the room. It feels very enjoyable to soak in it and look at the scenery outside. I have to say that this feeling of wild luxury is really relaxing. I have to say that the hotel's breakfast is really good. There are many styles to choose from. There are not only steamed buns, bacon, eggs, etc., but also many vegetables and fruits. The flavors are super few and diverse. It feels really enjoyable to take a small train around the hotel and paddle a kayak. In general, this homestay exceeded my expectations. Not only the environment, service, and food are all good. I highly recommend coming here for vacation.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. Thank you for giving us a five-star praise in your busy schedule! Thank you for giving us an opportunity to serve you, your satisfaction is the purpose of our service. Xidi Alanruo is adjacent to Zhouzhuang Ancient Town and Jinxi Ancient Town, and is integrated with the surrounding lakes and water towns. It has beautiful scenery and is the best choice for vacation and leisure! When you are tired in the brightly lit city, don't forget to think of our mountain village, which brings you a piece of peace in your heart. Looking forward to your stay again, wish you a happy life!
Guest User
Guestroom - Courtyard-View (Double bed)
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Sep 1, 2024
This time I took my parents to Jijiadun for one night. It was also my birthday. I had stayed at Banshe before. After all, it was the first famous homestay in Ideal Village. I liked it very much. I saw Alanruo on Ctrip. I thought it was pretty good. I added the housekeeper to consult and book a room. I almost gave up on booking a room. I don’t want to say more about the details, but I didn’t explain it clearly in the end. Forget it. When we checked in, I was still impressed by the service and details. From the moment I parked the car, there were always waiters to help with the luggage and help with registration. There are also exclusive toiletries. For fragrance lovers, I like it very much. The snacks and beverage boxes in the room are really sincere. There are also fruits and cakes, full of details. Dinner was at Alanruo’s Chinese restaurant. To be honest, it was very ordinary. I think it might be better to book at the Western restaurant. The Chinese restaurant is in a neighborhood center similar to Ideal Village. The private room is so-so. The taste is also so-so. We didn’t finish a bottle of red wine and went back. Later, we sat by the swimming pool. Very comfortable Overall I like it very much I hope the Chinese food can be improved Also, your card recharge service can be explained clearly
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6/10
Guest User
Guestroom - Near Water (Double Bed)
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 9, 2024
In the quiet afternoon, I sat on a rattan chair, embraced by the lazy sunshine, enjoyed afternoon tea, looked up at the blue sky, and watched the white clouds pace gracefully. The housekeepers Xiaoqing, Xiao Liu, and Aunt Liao were enthusiastic and proactive in service, and were amiable. I will bring my dog ​​with me next time.
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6/7
Guest User
Rustic Luxury Two-Bedroom Courtyard Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Came to Kunshan Jijiadun and stayed at Xidi Alanruo. Luckily, we were upgraded to a larger room. The service was great, responsive and friendly. Every night, we would light our favorite incense, which was very comfortable. The food in the western restaurant was also delicious. The kids had a lot of fun in the swimming pool. It was a great experience for three days and two nights.
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6/8
Response from Property: Dear distinguished guest, sincere greetings from Kunshan Xidi Alanruo. Thank you for your stay. The beauty of Jiangnan, a small town with a little red door and copper green, a good time, taste the water, listen to the passing years, watch the years pass by the most beautiful time of Alanruo, follow the antique edges and corners, and feel the meticulousness and slow walking of Jijiadun with your heart, and the quiet path. Living in the bustling city, my heart is in the countryside. I am so lucky to meet you who have come from afar.
Guest User
Rustic Luxury Two-Bedroom Courtyard Suite
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is very good. When we arrived at the hotel at noon that day, the room was already prepared and upgraded. The butler service was very warm and thoughtful. The fruits and drinks provided were enough for the whole family. There was also Tremella soup in the evening. The buffet breakfast was also good. The children had a lot of fun. Great!
Original TextTranslated by Google
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. With the arrival of spring, the grass is green and the birds are singing in the south of the Yangtze River. The resort is surrounded by water and has an intoxicating natural countryside, which makes people unconsciously slow down their pace and mood. We look forward to your visit again.
Anonymous User
Duplex Suite
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is big and bright. The sanitation is also very good. There is an infinity pool and a western restaurant outside. The water in the pool is very clean! The decoration is also very good. The service of Xiao Li at the front desk is very good! Very enthusiastic. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, sincere greetings from Kunshan Xidi Alanruo. Thank you for your stay. The beauty of Jiangnan, a small town with a little red door and copper green, a good time, taste the water, listen to the passing years, watch the years pass by the most beautiful time of Alanruo, follow the antique edges and corners, and feel the meticulousness and slow walking of Jijiadun with your heart, and the quiet path. Living in the bustling city, my heart is in the countryside. I am so lucky to meet you who have come from afar.
Guest User
Rustic Luxury Two-Bedroom Courtyard Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The service was very good. The butler picked up the children and they had a great time playing in the swimming pool. The children felt cold at night, so the butler sent us quilts. Thank you so much. The room was also beyond our expectations. It was a great experience.
Original TextTranslated by Google
6/8
Response from Property: Dear distinguished guests, sincere greetings from Kunshan Xidi Alanruo. The resort is surrounded by water and has an intoxicating natural countryside, which makes people unconsciously slow down their pace and mood. We look forward to your visit again.