Kusatsu-Onsen Hotel Resort

Kusatsu-Onsen Hotel Resort Reviews

Kusatsu-Onsen Hotel Resort

15-8 Kusatsu-cho Agatsumagun, Kusatsu, JapanView Hotel Details
Kusatsu-Onsen Hotel Resort
Kusatsu-Onsen Hotel ResortKusatsu-Onsen Hotel ResortKusatsu-Onsen Hotel Resort
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Kusatsu-Onsen Hotel Resort Guest Reviews

3.9/5
Good
45 review
Verified reviews
Location3.7
Amenities4.0
Service4.1
Cleanliness3.8
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All Reviews(45)
Positive reviews(42)
Reviews with photos/video(15)
Awesome stay(13)
Friendly owner(13)
Relaxing hot springs(8)
Offers pick-up/drop-offs(6)
Negative reviews(3)
Joycewee0206
Japanese-Style Room (10 Tatami)
Stayed in May 2024
Couples
9 review
4.0/5
Very Good
Posted on May 3, 2024
Given that the hotel is abit old, the 3 star cleanliness is referring to the old facility at guy side onsen. It’s not maintain well and everything looks old. It’s 10mins walking distance to bus terminal and another 5-6mins to yubatake. Bonus point gives to free shuffle from/to daitokon with the very precise bus schedules. Room is clean but bear in mind, it’s not non-smoking hotel so might have chance to smell cigarette smell in room. Fortunately, our room is good. Overall we satisfy with our stay at kusatsu onsen resort.
6/8
TH Chee
Japanese Western Style Room
Stayed in May 2024
Friends
3 review
4.5/5
Great
Posted on Jun 7, 2024
Stayed in Western Room which is around 65 sqm. Good value for monies with much to do inside hotel and surrounding area. Free shuttle service to Yubatake. Plenty of shopping and eateries in that area. Enjoyed meals in the hotel too.
Mr.Machine
Japanese Style Room 10 Tatami
Stayed in Apr 2023
Family
10 review
3.7/5
Posted on Apr 2, 2023
Front staff con’t speak English but she try to help
Response from Property: Thank you very much for staying at Kusatsu Onsen Hotel Resort from among many hotels.We are sorry that we were unable to communicate well with you. From now on, I will make every effort to understand the customer's intentions as much as possible by making good use of translators and other tools.Thank you very much for taking the time out of your busy schedules to submit your comments.Kusatsu Onsen Hotel Resort Accommodation Department
Legic
Japanese Style Room 10 Tatami
Stayed in Mar 2023
Couples
4 review
4.0/5
Very Good
Posted on Mar 19, 2023
Unsure if we were here in a low-season, but I feel like this place was very popular in the past and still has a lot of potential. Loved staying here. Only downside is that it's on top of a hill, which can be quite a walk if you're unfit haha.
Guest User
Twin Room
Stayed in May 2024
Business travelers
107 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The room is very big. The hot pot for dinner is very good with a menu. It is mainly pork and has a full variety. There is also hot pot noodles and vegetables for breakfast, which are very good with a menu. There is a pick-up bus to the bus station and Daitokan near Yubatake. There are indoor and outdoor hot spring baths for men and women.
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6/9
Guest User
Main Building Standard, Japanese-Style with Bath, Mountain View
Stayed in Jan 2024
Family
2 review
2.2/5
Posted on Jan 21, 2024
There are shuttle buses running around, but it's difficult to get the timing right. There is no exact shuttle time.. I called to pick up the shuttle at the terminal, but there was no shuttle, so I had to walk to Yubatake... How can I get there with a suitcase that attracts so much attention? Just take a taxi! It's a long way from the main street, and it seems to be a hotel frequented by skiers rather than tourists. The facilities are very old, and the room smells like cigarette smoke. It has an old, musty smell. There's a reason why the price is cheaper than other places. If you want to experience an old tatami lodging, I recommend it, but it is not recommended. There are no convenience stores or anything nearby...
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Piyachon Viwatpanachat
Japanese Western Style Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The mattress is very warm. Inside the hotel, there is a comfortable onsen, breakfast is provided, and there is a shuttle into the city center. There are yukata clothes for you to wear while walking around. It's worth it.
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6/7
Guest User
Main Building Standard, Japanese-Style, Mountain View
Stayed in Jan 2024
Couples
21 review
5.0/5
Outstanding
Posted on Feb 11, 2024
There is a shuttle bus to Yubata, and there is also a hot spring in the hotel. The opening hours are also very long, until very late in the morning. It seems that I have forgotten the details of the all-night stay. The staff is friendly, but you have to check in at 3 o'clock. If you arrive early, you can store your luggage.
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Anonymous User
Twin Room
Stayed in May 2024
Family
6 review
3.0/5
Posted on May 31, 2024
The hotel rooms are old, the facilities are simple, the hygiene is average, the location is inconvenient, and the staff is polite
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Guest User
Twin Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 4, 2024
The front desk staff were very friendly and easy to understand. The rooms were clean. The food was great, with local specialities. There were plenty of amenities in the bath, so I was able to use a variety of them.
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Guest User
Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
My first time at Kusatsu Onsen ♨️ The hot spring was really good ♨️🧖 It was a shame that we couldn't adjust the temperature in the room... The room was so hot that even with the window open it was still hot... I wish they would do something about it... Everything else was good
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Anonymous User
Japanese-Style Room(10 Tatami)
Stayed in Oct 2023
Couples
6 review
4.2/5
Very Good
Posted on Oct 7, 2023
It is a rather impressive hotel. Even though it is located far away But the hotel has a shuttle. The room selected is a Japanese style room. The inside is very ok, excellent, but the walkway area is quite smelly of cigarettes. The onsen is beautiful and has all the facilities. There is also a room to read comic books.
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methinee
Japanese Western Style Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 25, 2024
large hotel Open for service for a long time Comfortable mattress, Japanese standard. Good onsen. Staff speak good English. And very helpful. Recommended.
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Guest User
Main Building Standard, Japanese-Style with Bath, Mountain View
Stayed in Feb 2024
Friends
2 review
3.7/5
Posted on Feb 21, 2024
It's far from the bus station but there is a shuttle bus. The equipment is slightly older but the price is affordable.
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Anonymous User
Japanese-Style Room(10 Tatami)
Stayed in Feb 2024
Friends
3 review
4.7/5
Amazing
Posted on May 5, 2024
Except that it is a bit far from the main attractions and the room facilities are a bit old, everything else is pretty good. There are free kimonos to change into in the hotel lobby, the hotel provides travel shuttle services, and the meals are also good.
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