DoubleTree by Hilton Hotels in Kyoto

The room is bright, the bedding is comfortable, clean and sanitary, the transportation is convenient, the environment is elegant, the overall feeling is good, the staff is considerate, and it feels as warm as home. Recommended!

My family and I truly enjoyed staying at the DoubleTree by Hilton Kyoto Higashiyama during our recent trip to Japan. We found the rooms clean and elegant and the food in the restaurant to be very good. However the one thing that truly stood out was the warm and gracious service we received during our stay. Service: The service we received was truly above and beyond expectations. We had flown in on a red-eye flight from Singapore the night before our stay and were dead tired by the time we got to the hotel. The next day, we realized that our camera was missing and checked with the hotel if someone had turned it in. The front desk told us no one had, but then proceeded to help us trace back our steps to the last time we saw our camera at a restaurant in the Osaka airport. They then proceeded to call the restaurant for us and helped schedule a pick-up time for us at the airport lost and found. We are forever grateful for the hotel's front desk's help in finding our camera! Location: The hotel is conveniently located in the Higashiyama area of Kyoto. From the hotel, we were able to easily take short cab rides to local sites such as Kiyomizu-dera and the Kyoto National Museum. The hotel is also conveniently located near Kiyomizu-Gojō Station. Rooms: The rooms were absolutely spotless and clean. The beds were comfortable with thick bedding (perfect since the weather was on the cool side when we were there). The restroom was also split between a room containing the shower and tub with the toilet in a separate room. Dining: At the hotel, we had dinner one night and breakfast the two mornings we were there. Everything that we tried was very well prepared and delicious. At dinner we ordered a variety of plates to share including a salad, pasta, fish dish, and dessert. Breakfast was served in buffet format and included a variety of both Japanese and Western options. Overall we truly enjoyed our stay and look forward to returning in the future!