To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(545)
Positive reviews(538)
Reviews with photos/video(188)
Awesome amenities(131)
Convenient for shopping(95)
Easy to get around(82)
Near shopping area(79)
Large rooms(46)
Would stay again(31)
Tasty coffee(31)
Many dining options(10)
Negative reviews(7)
Guest User
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel room's design is modern. The location is very good. It's easy to enjoy Japanese traditional foods and view their history and learn their culture. Nice place!
Response from Property: Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,
Chelsea Mimi
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Jan 2025
Family
23 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The best hotel so far in Japan
Very clean
Complimentary drinks
Excellent location
Response from Property: Thank you for using our hotel this time.All of our staff members are very happy to know that you were satisfied with your stay.We look forward to seeing you again.
Guest User
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
I really liked this hotel and would stay again. Convenient to travel
Response from Property: Thank you for the super review! We’re delighted you enjoyed your time with us and hope to welcome you back soon!Best regards,Team Tokyu Stay Kyoto Sakaiza
Guest User
Superior Twin Room With Washing Machine,Non-Smoking
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Excellent location within walking distance of the subway and also Nishiki market. Many food and shops below the hotel too. Staff were friendly and very helpful when I asked for food recommendation and to help make restaurant reservation.
Response from Property: Thank you for staying at Tokyu Stay Kyoto Sakaiza.Thank you also for taking the time to share your feedback.Our hotel has been well-received for its convenient location, and we are very pleased to hear that you have experienced this for yourself.We will use your feedback as encouragement to strive to make our hotel even better.All our staff look forward to welcoming you back next time.
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Wen
Premier Twin Room With Washing Machine,Non-Smoking
Stayed in Jan 2025
Couples
20 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Good location, good room.the front desk is really helpful with booking restaurants for us. Would stay again.
Response from Property: Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,
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babalicious
Superior Twin Room With Washing Machine,Non-Smoking
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 14, 2024
3rd time staying at this hotel.location good near to Nishiki market lots of food..staffs all very helpful in helping ur enquiries..
Response from Property: Thank you for your continued patronage!We appreciate your kind review very much. We sincerely hope to welcome you back on your next visit to Kyoto.Best Regards,
Yingyingmantou
Superior Twin Room With Washing Machine,Non-Smoking
Stayed in May 2024
Business travelers
36 review
4.1/5
Very Good
Posted on Jul 7, 2024
Generally speaking, it is quite cost-effective for stay Kyoto Banjing to be a hotel in winter.Surrounded by some restaurants in online celebrity and shopping spots in online celebrity, the traffic is also very convenient, and it is a beautiful place to go out.But theirCleaning is not every day, just doing the most basic cleaning. Of course, this was made clear before, so it is acceptable on the whole.
Response from Property: Thank you very much for choosing Tokyu Stay Kyoto Sakaiza from among the many hotels available.We are very happy to read your comment and receive your kind words. We will continue to strive to provide even more impressive service, so we hope you will continue to patronize us in the future.As you mentioned, Tokyu Stay offers simple cleaning for consecutive nights.All our staff look forward to seeing you again when you visit Kyoto.Thank you for using our service.Tokyu Stay Kyoto Sakaiza Front Desk Sakurai
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Flora
Superior Twin Room With Washing Machine,Non-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Great location! Close to Teramachi and Nishiki market , quite a few train stations , 10 to 15 walk to Gion.
Room has washing machine and detergent is provided . They have a microwave and plates provided for in room meals .
Room is kept very clean and bed is comfortable
Response from Property: Thank you very much for choosing Tokyu Stay Kyoto Sakaiza.We would also like to take this opportunity to thank you for taking the time to share your thoughts with us.We are happy to hear that you were satisfied with your stay.We hope that you will visit us again when you have a chance to come back to Kyoto.We are looking forward to seeing you again!Tokyu Stay Kyoto Sakaiza
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Guest User
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The location is great: you can walk to some sightseeing and shopping, also all public transport is nearby. The hotel is very clean and comfortable. Room is rather spacious for 2 adults and a kid. The is translated instruction for washing machine
Response from Property: Thank you for using our hotel this time.All of our staff members are very happy to know that you were satisfied with your stay.We hope that you will use our hotel again if you have the opportunity.
Guest User
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Response from Property: 非常感謝您在眾多酒店中選擇東急京都阪井座店。 我們很高興看到你的讚美之詞。 我們將繼續盡一切努力為您提供服務,使您在未來有更多的印象,我們希望能依靠您的長期光顧。 我們期待着在您訪問京都時再次見到您。 非常感謝您的入住。 東急京都阪井座店
Guest User
Superior Twin Room With Washing Machine,Non-Smoking
Stayed in Mar 2024
Family
24 review
4.7/5
Amazing
Posted on Mar 19, 2024
Always had an amazing stay at the Tokyu Stay hotel chain. Loved the location of Tokyu Stay Kyoto Sakaiza (Shijo Kawaramachi area), it is located centrally at Kyoto downtown and is walking distance to Gion and Nishiki Market. The room was clean and decent size for a deluxe double room (can fit 2 open carry-on suitcase no problem), and I just absolutely adore their in-room 2-in-1 washer+dryer. Each load takes at least 3.5-4 hrs to complete the entire cycle of washing and drying.
Thank you very much for the hospitality, will stay again definitely. Great Location. Thanks.
這次京都2天的行程都住在這,地點真的非常好,飯店剛落成沒多久,住起來非常舒服的,一樓有自助飲料吧,也有備品可以自取,房間附有洗烘衣機,微波爐,電晶爐,鍋子,盤子跟餐具,也可以向櫃檯借刀子使用,設備非常齊全.
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Response from Property: Thank you for having stayed at Tokyu Stay Kyoto Sakaiza and sharing your kind review. We are glad to hear that you have enjoyed staying with us. We sincerely hope to welcome you back on your next visit to Kyoto. We are looking forward to seeing you again. Best Regards,感谢您入住我们的酒店。 感谢您的赞美。 如果您来京都,请再次光临本酒店。 我们期待再次与您相见。东急京都阪井座店
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J.C. Lin
Premier Twin Room With Washing Machine,Non-Smoking
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Very convenient location and excellent facilities. We had impressive experience there. Highly recommend.
Response from Property: Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,
ka man
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 7, 2024
This hotel location very good, the room are tidy and clean. The staff are very polite. I left the medicine box inside the room, the staff help me get back as soon as possible. Next time will book this hotel again when go Kyoto travel.
Response from Property: Thank you very much for choosing Tokyu Stay Kyoto Hanza from many hotels. Thank you for the compliment, I enjoyed reading your review. We will continue to work hard to provide you with better services and look forward to your continued patronage. I am relieved that what I forgot has been returned to you. Our entire staff looks forward to seeing you again when you come to Kyoto. Thank you for using our service. Tokyu Stay Kyoto Sakaza
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Ada Ngar Chun
Premier Twin Room With Washing Machine,Non-Smoking
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 15, 2024
Great location, nice hotel. Great experience. I highly recommend for your next stay in Kyoto
Response from Property: Thank you very much for staying at our hotel. We are glad that you like the location of our hotel.We appreciate your kind review very much. Looking forward to seeing you in Kyoto again. Best Regards,
Dorian
Deluxe Twin Room With Extra Bed And Washing Machine,Non-Smoking
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very nice location. Walking distance to everything. The room is clean, and the best thing is that there is a washing machine in the room. Highly recommend! The staffs are nice and friendly as well!
Response from Property: Thank you for choosing Tokyu Stay Kyoto Sakaiza out of many hotels. Thank you for your kind comments. We are very happy to receive your high praise for our hotel's location and facilities. Please use our hotel when you come to Kyoto. All the staff are looking forward to your next visit.Tokyu Stay Kyoto Sakaiza Front Desk.