Tsutsumicho 509, Higashiyama Ward, Kyoto City, Kyoto Prefecture 605-0025, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Rinn Shirakawa south
9.1/10
Great
88 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.4
Filter by:
Sort by:
All reviews(88)
Positive reviews(86)
Reviews with photos/video(29)
Awesome rooms(39)
Large rooms(29)
Clean and tidy(25)
Great service(15)
Quiet & comfortable(14)
Easy to get around(14)
Convenient for shopping(9)
Close to metro(7)
Negative reviews(2)
Anonymous User
Deluxe Twin Room
Stayed in Dec 2025
Family
6 reviews
10/10
Outstanding
Posted on Feb 3, 2026
The room was incredibly spacious! It had a central living room, with a Japanese-style tatami room on one side and a Western-style bedroom on the other. My kids absolutely loved sleeping on the tatami mats, and from that room's window, we could even see the Grand Torii Gate of ****. We enjoyed breakfast and late-night snacks together at the huge dining table in the living room – it was so relaxing!
The hotel isn't far from Higashiyama Station on the Tozai subway line. From there, you can take it to Sanjo to transfer to the Keihan Line, or to Karasuma Oike for the Karasuma subway line. The Tozai line also goes directly to Nijo Castle, so transportation is quite convenient for sightseeing. Although it's a bit further from the bustling downtown area, a couple of subway stops is perfectly fine. There's a convenience store and a Fresco supermarket nearby, which was handy for picking up food and drinks.
Within walking distance of the hotel, you can reach ****, Yasaka Shrine, and Chion-in Temple (they have a fun vending machine inside that plays chanting and bell-ringing sounds!). It's also not too far to walk to Gion from there. On the first floor of the hotel, there's a microwave, washing machine, ice machine, and even manga you can borrow to read. All in all, it was a very quiet and comfortable stay!
Original textTranslated by Google
6/9
Response from Property: Dear Valued Guest, Thank you so much for choosing to stay at our hotel and for sharing such a detailed and heartwarming review! We were delighted to see you and your family enjoying your stay, especially your child who loved the tatami room and the view of the magnificent torii gate from the window. Sharing breakfast and late-night snacks with your family in the spacious living room was one of the most precious moments of your trip, and we are so glad that our space design created such wonderful memories for you. Thank you for sharing the transportation information as well. Taking the Tozai Line subway from Higashiyama Station to various attractions is indeed very convenient. Whether you're heading to Nijo Castle, walking to Yasaka Shrine and Chion-in Temple, or strolling along the way to Gion, you can feel the uniquely relaxed atmosphere of Kyoto. You mentioned finding the vending machine with chanting and bell-ringing effects at Chion-in Temple interesting, and we also loved this little surprise full of Kyoto charm! Furthermore, we would be honored if the microwave, washing machine, ice maker, and manga lending service provided on the first floor of the hotel added convenience and enjoyment to your trip. Thank you again for your positive feedback on the surrounding amenities and supermarket, and thank you for appreciating the quiet and comfortable environment here. Looking forward to serving you and your family again in the future. Wishing you all the best and a safe journey! Sincerely, Rinn Shirakawa South
Guest User
Superior Double Room
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 20, 2026
Spacious and clean rooms. You can stay here with peace of mind when in Japan.
Original textTranslated by Google
Response from Property: Thank you so much for your valuable feedback. We are delighted to hear about your satisfaction. We thoroughly enjoyed hosting you at our hotel and look forward to welcoming you back on your next visit to Japan.
☆彡
Superior Twin Room
Stayed in Aug 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Sep 12, 2025
I highly recommend this hotel. It's very close to the Jr line, bus station, and convenience stores, all within a 3-5 minute walk. The hotel has a very soothing aroma that's incredibly pleasant. There's an elevator, so you don't have to worry about carrying your luggage. I was lucky enough to get it during a special offer (only about $46 per person per night). The room was spacious and very clean, and I was truly blown away by the value! The front desk staff also speak English, so communication was generally straightforward. They will provide you chopstick, salt if you need. There's a water dispenser, washing machine, and ice cube dispenser on the first floor, which is super convenient. All amenities in the room were also provided. Overall, I'm very satisfied and highly recommend this hotel
6/9
Response from Property: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.We are delighted that you found our location convenient, with easy access to the JR line, bus station, and convenience stores. We also appreciate you mentioning the soothing aroma, our elevator, and the helpful amenities on the first floor. It's great to know that you found the room spacious and clean, and that our English-speaking staff made your stay more comfortable.Your kind words about the value and your high recommendation mean a lot to us. We look forward to welcoming you back again on your next visit!Sincerely, Rinn Shirakawa Minami Huyen
Guest User
Superior Twin Room
Stayed in Nov 2025
Family
8 reviews
9.5/10
Amazing
Posted on Dec 25, 2025
Location and service is good.
Response from Property: Thank you for your feedback! We're glad to hear you were satisfied with the location and service at Rinn Shirakawa South. We hope to welcome you back again soon!
AnnaYuu
Standard Twin Room
Stayed in Aug 2025
Other
40 reviews
6.2/10
Posted on Sep 30, 2025
Let's start with the hotel's advantages. First, its location is excellent; Yasaka Shrine, Gion, and the Kamo River are all within walking distance. Second, being a new hotel, the facilities are very good, with separate wet and dry areas in the bathroom and shower, and even a capsule coffee machine. However, the biggest problem with the hotel is its check-in and check-out times. It's the first time I've encountered a hotel where check-in is only at 4:00 PM, and check-out must be before 10:00 AM. This is truly an unreasonable and unfair policy, and it definitely causes significant inconvenience to guests.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the hotel's location and facilities, especially the convenience for visiting popular attractions such as Yasaka Shrine, Gion, and the Kamo River, as well as your appreciation for new facilities like the separate wet and dry bathrooms and capsule coffee machine. Regarding your check-in and check-out times, as you mentioned, our standard check-in time is 4:00 PM and check-out time is 10:00 AM, which is clearly stated on our booking page. This arrangement ensures we have sufficient time for cleaning and preparation to provide all guests with a clean and comfortable stay. If you require early check-in or late check-out, please contact us in advance, and we will do our best to assist you (subject to room availability on the day). We understand that this arrangement may cause inconvenience to some guests and will continue to review and optimize our service processes, hoping to provide a better stay experience in the future. Thank you again for your valuable feedback, and we look forward to serving you again in the future. Have a pleasant trip! Rinn Shirakawa South
Guest User
Standard Twin Room
Stayed in Nov 2025
Family
2 reviews
9.5/10
Amazing
Posted on Dec 8, 2025
The accommodations were in good condition, and the staff were friendly and helpful. You can walk to Gion Street, and Kiyomizu-dera Temple is about a 40-minute walk away. It's a great place to experience the Kyoto atmosphere while strolling. There's a small market right next door, and there's a beautiful stream. It's a good location.
Original textTranslated by Google
Response from Property: Thank you for your review! We're so glad you were satisfied with the room condition and staff service at Rinn Shirakawa South. We're also delighted that you enjoyed the Kyoto atmosphere while strolling through Gion Street and Kiyomizu-dera Temple. We're also glad you enjoyed the nearby market and river. Please feel free to use our hotel again on your next visit to Kyoto. Thank you!
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
7 reviews
10/10
Outstanding
Posted on May 12, 2025
The room is very big, with two bedrooms, a living room, and a bathroom. It is very spacious and is very good for four people to stay in.
Original textTranslated by Google
Response from Property: Thank you for your stay and sharing! We are glad to hear that you are satisfied with the space and design of the room and that it is very comfortable for four people. I hope I will have the opportunity to serve you again next time. Welcome to visit us again! Rinn shirakawa south
Guest User
Superior Twin Room
Stayed in Sep 2025
Family
4 reviews
10/10
Outstanding
Posted on Oct 8, 2025
An excellent hotel for families, with easy access to the historic district. It's quite clean and quiet, and there's a laundromat nearby.
We were very pleased.
Original textTranslated by Google
Response from Property: Thank you so much for your kind words and for choosing to stay with us. We’re delighted to hear that you enjoyed your stay, especially our convenient location, clean and quiet environment, and nearby self-service laundry. It’s wonderful to know that your family had a comfortable and pleasant experience.We truly appreciate your feedback and hope to welcome you back again soon!Best regards,Rinn shirakawa south
Guest User
Standard Twin Room
Stayed in Dec 2024
Couple
3 reviews
10/10
Outstanding
Posted on Jan 25, 2025
Very good, very close to Dongshan subway station, only 2 minutes to walk through the nearest path, very quiet, we booked a larger room, very comfortable ~
Original textTranslated by Google
Response from Property: Thank you for sharing your beautiful photos. There is also a bus stop nearby, which is very convenient for visiting other tourist attractions. Your comfortable stay is what we expect. We hope you can choose Rinn Shirakawa South next time.
Guest User
Superior Double Room
Stayed in May 2025
Traveling with friends
3 reviews
7.5/10
Posted on Jun 28, 2025
There should be a total of 4 futons, 3 futon sets and 1 double bed, but they only gave me 2 futon sets. When I asked, they said that if there were 5 or more people, they would give me a futon for free, or that if not, they would charge an extra 2,000 yen. I was really dumbfounded. I clearly said that the room could accommodate 4 people when I made the reservation, but how could 5 people fit in that room? It might have been different if they had said that the room could accommodate 5 people from the beginning or that they would only provide 2 futons. The location was a bit far from the station, but that made the area around the hotel feel very Japanese. Everything else was good and I was satisfied.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Rinn Shirakawa South. We also appreciate your valuable feedback. We deeply regret that you were not satisfied with the bedding information. We apologize for any inconvenience. The room you reserved is a double room, and is sold on the assumption that two people will sleep on a double bed. Furthermore, when making a reservation, we send you bedding information through the reservation site and explain the above information in advance. However, depending on the reservation route, this information may not be delivered to you. We apologize for any inconvenience caused on the day. The information we sent is as follows. For reservations for up to two people, only beds are provided. In principle, bedding such as comforters are not provided for children under 6 years of age. An additional fee (2,000 yen or more) will be charged for adding bedding. Please understand that we may not be able to accommodate requests depending on the room type. Please contact us the day before to add or change bedding. However, we will share your feedback internally to improve our guidance for guests staying with multiple guests. Thank you very much for your stay and review. Riinn Shirakawa South Murata
Giggle
Deluxe Twin Room
Stayed in Apr 2025
Family
13 reviews
10/10
Outstanding
Posted on May 6, 2025
Second stay, still very satisfied. The hotel room is large and warmly decorated. The nearest subway station is only 3 minutes walk away. The hotel has a shared microwave and ice machine. There are two supermarkets and a coin-operated laundromat at the intersection, which is very convenient. There is a clear river behind the alley, and the children don't want to leave after playing in the water. Next time I come to Kyoto, I will choose to stay here again.
Original textTranslated by Google
Response from Property: Thank you very much for choosing to stay with us again and for taking the time to leave such a detailed and warm review. All our staff are very pleased to know that you are satisfied with the space and layout of your room and that you are conveniently transported and well-equipped. Also glad your child had a great time by the little river. We will continue to work hard to provide a stay that makes people feel at home. We look forward to serving you again when you visit Kyoto next time! Have a happy trip! Rinn shirakawa south
wylagate
Superior Double Room
Stayed in Aug 2024
Couple
4 reviews
8.5/10
Very good
Posted on Oct 13, 2024
The room is big and comfortable, and the tatami area has an atmosphere. It is in a residential area, and there is no scenery outside the window. There is a small commercial street very close. The location is good, and the bus and subway are convenient. You can walk to Yasaka Shrine.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Rinn Shirakawa Minami. We will continue to maintain the quality of our accommodation. We are glad that you rated our location highly. Our store is not far from various attractions in Higashiyama District, Kyoto. It is also located along the Kyoto Subway and Keihan Electric Railway, making it easy to reach the city and tourist attractions in the Keihan Shinto area. We look forward to your next visit to Kyoto and choosing Rinn Shirakawa Minami again. Rinn Shirakawa South
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Traveling with friends
5 reviews
4.2/10
Posted on Aug 23, 2024
Objective review: The rooms in the B&B are quite large and have good reviews. However, the mattress is really, really too soft. I don’t know where I bought a defective product, but I didn’t sleep well.
Another thing I want to complain about is that check-in is strictly enforced at 4 pm and check-out is at 10 am. After all, it’s just a matter of sleep.
If you want to spend more than 1,000 for a night's sleep, it's a big deal. I think there are people who have booked this hotel for more than 2,000 and I'm really speechless.
It’s really not worth recommending if it costs more than 1,000 yuan.
Better to stay in a big hotel
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa Minami this time. Regarding your problem that the bed is too soft, we will make improvements as soon as possible. We are very sorry for your poor sleep quality. We will also make more improvements in this area in the future. Thank you for your evaluation. Our Any deficiencies will be adjusted as soon as possible. Thank you again for choosing us this time. Rinn shirakawa south
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Family
44 reviews
7.2/10
Posted on Aug 23, 2024
It's all good. The location is good and there are many supermarkets nearby. The only bad thing is that the room is cleaned only if you stay for more than 4 nights. It's really a Japanese characteristic. However, some hotels clean after 3 nights. The trash can in the room is small and there is no place to throw the trash. So there is basically no service and you have to rely on yourself.
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa Minami this time. I am really sorry that we will only clean it once every 4 days. You can use the magnet on our door to help you change towels and collect garbage for free. It must be posted before 12 o'clock. At the door, the cleaning staff will go in to change your towels and collect garbage. Please forgive us for not doing cleaning services every day. Thank you for your beautiful photos. I hope to have the opportunity to serve you again.
Rinn shirakawa south
Guest User
Superior Twin Room
Stayed in Aug 2025
Traveling with friends
5 reviews
7.5/10
Posted on Sep 15, 2025
Sleeps well, but doesn't need extra supplies.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Shirakawa Minamirin. First of all, thank you for taking the time to write a review. We are also very pleased to receive your positive feedback. We are glad you had a good night's sleep. However, we regret that you may not know that we can replenish your room supplies and extra bedding at any time; guests can simply ask the front desk for assistance. Finally, we sincerely hope you will stay at our hotel again on your next visit to Kyoto.