The Hotel Seiryu Kyoto Kiyomizu - a Member of the Leading Hotels of the World- Reviews
The Hotel Seiryu Kyoto Kiyomizu - a Member of the Leading Hotels of the World-
Higashiyama-ku Kiyomizu 2-204-2, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0862, JapanView Hotel Details
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The Hotel Seiryu Kyoto Kiyomizu - a Member of the Leading Hotels of the World- Guest Reviews
4.8/5
Amazing
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(75)
Positive reviews(74)
Reviews with photos/video(32)
Friendly owner(31)
Awesome rooms(22)
Great location(17)
Loved the view(14)
Convenient location(12)
Classy environment(11)
Quiet & comfortable(11)
Large rooms(6)
Negative reviews(1)
Gabriel CH
Standard Corner King with Free Lounge Access
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 13, 2024
The hotel itself is absolutely amazing, beautiful architecture and killer view. Very dedicated and hospitable staff. Love the experience here.
Just one thing that when it came to catering services, it still needs improvement. Every time we had breakfast, seemed there were not enough manpower to care for every table, the food took long to serve and one time there was no appetizers until we reminded the staff.
Also when we asked for rooftop bar availability, the front desk staff told us it was fully booked tonight and need reservation. But when we asked the bar directly, there were still plenty of tables open to guests. Think the hotel should improve the hospitality management on this part.
But it’s overall a fantastic experience. Will definitely recommend and revisit.
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Response from Property: Dear Gabriel CHThank you very much for choosing to stay at The Hotel Seiryu Kyoto Kiyomizu. We are sincerely grateful for your kind words regarding our hotel as a whole.It is a true honor to hear that you enjoyed the architectural beauty and stunning views of our hotel and that you were pleased with the service provided by our staff. Our hotel, set in the historic former Kiyomizu Elementary School building, places great importance on harmonizing tradition with modernity to offer a truly special experience. Your positive feedback about your “very satisfying stay” serves as the greatest encouragement for our entire team.On the other hand, we sincerely apologize for the inconveniences caused regarding our breakfast service and rooftop guidance. We regret the delays in breakfast service, the occasional omissions in some dishes, and any inconsistencies in the information provided about rooftop bar reservations. We are promptly reviewing our service flow and internal coordination to ensure that such inconveniences do not occur in the future.We will continue to strive to provide our guests with a comfortable and enjoyable experience, aiming to enhance our services to ensure even greater satisfaction. All of our staff sincerely look forward to welcoming you again.The Hotel Seiryu Kyoto KiyomizuHotel Manager
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Anonymous User
Deluxe Twin Room with Free Lounge Access
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 18, 2025
nice hotel
skyeykai
Standard King with Free Lounge Access
Stayed in Nov 2023
Travel with friends
47 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Truly remarkable! The roof bar with a view of both Kyoto Tower and Kiyomizu Temple is absolutely mesmerizing. Coupled with impeccable facilities and service, highly recommended!
Krae
Standard King with Free Lounge Access
Stayed in Jul 2023
Family
11 review
4.5/5
Great
Posted on Aug 2, 2023
TV does not have youtube or netflix app which is surprising for a hotel of this grade and price it is asking.
Vivi Yannie
Premium Twin Room Pagoda View with Free Lounge Access
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 20, 2024
A very satisfying experience. It is a 10-minute walk from Kiyomizu Temple, and it is quiet in a busy city. The hotel staff is considerate and enthusiastic. Because the surrounding buildings are under reconstruction and the view of Kiyomizu Temple is blocked, we upgraded the best room in the hotel for free. The food in the executive lounge is exquisite and the sake is delicious. I will come again.
Original TextTranslated by Google
Response from Property: Dear Vivi Yannie非常感謝您選擇入住京都清水青龍酒店,並與我們分享您的寶貴意見。對於您對酒店環境和地理位置的讚美,我們深感榮幸。本酒店位於京都市中心,步行5分鐘即可到達清水寺,地理位置非常便利。這片歷史悠久的景緻,既適合觀光和散步,又能讓您遠離喧囂,享受寧靜悠閑的氛圍。此外,酒店附近還有東山和八阪塔等美景,您可以在此度過充滿京都風情的奢華時光。我們酒店的48間客房均陳列着精選的藝術作品,其中也展示了許多與京都有淵源的藝術家們的作品。我們相信您會在這樣優雅精緻的氛圍中,享受一段特別的時光。此外,酒店內設有專屬的貴賓休息室,以及由京都頂級調酒師常駐的屋頂酒吧「K36 Rooftop」。在我們這裏,您可以欣賞美麗的景色,品嚐獨特的特製雞尾酒。酒店餐廳也提供使用京都當季食材製作的早餐和美食,讓您的用餐時光也成為難忘的回憶。我們衷心希望您下次在京都清水青龍酒店能夠度過更加美好的時光,全體員工衷心期待您的再次光臨。京都清水青龍酒店酒店經理
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Guest User
Standard Corner King with Free Lounge Access
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I am really satisfied with this hotel! I chatted with my friend before and felt that Hyatt Hotel was too expensive. She said that Qingshui Qinglong was also good. I decided to give it a try and was really satisfied!
First of all, the road leading to Qingshui Temple can be driven for a while, and the other part can only be walked. This hotel is just at that intersection. The location is really impeccable.
Then although this hotel is in the most popular tourist area, it is completely quiet in the bustling area. It feels like meeting love around the corner. When you look up, you can see Yasaka Pagoda.
Then the hotel's service, facilities, and bedding are all very satisfactory. The only flaw is the breakfast, which is in line with Japanese efficiency. I have been waiting for a long time. Then I chose the Japanese soup pot, but I was not full at all. I had to add rice twice in a row and finished the rice with the soup base.
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Original TextTranslated by Google
6/8
Response from Property: Dear Guest非常感謝您選擇入住京都清水青龍酒店,並抽出寶貴時間分享您的意見。得知您通過朋友的推薦選擇了我們酒店,並對您的入住感到滿意,這對我們來説是莫大的喜悦。您對於酒店的環境和地理位置的讚譽,我們深感榮幸。本酒店位於京都市中心,距離清水寺僅步行五分鐘,地理位置非常便利。不僅適合觀光和散步,還能享受遠離喧囂的靜謐與愜意。此外,東山和八阪塔等美麗景緻也近在咫尺,讓您盡享京都獨特的優雅時光。同時,非常感謝您對酒店服務、設施以及床品的滿意評價。您的肯定是我們全體員工不斷提升服務質量的動力。我們也衷心感謝您關於早餐方面的寶貴意見。關於等待時間和分量調整的問題,我們會在內部進行溝通,並將探討進行改善。期待您下次入住時,能享受到更加滿意的早餐體驗。另外,酒店還為住客提供了專屬的“貴賓休息室”和舒適的私人浴室等設施。希望您在下次入住時,可以體驗這些服務,享受更加特別的入住時光。衷心期待您的再次光臨,我們全體員工將竭誠為您服務。京都清水青龍酒店酒店經理
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Anonymous User
Superior King Room with Free Lounge Access
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel is located right at Kiyomizu Temple. When you enter the hotel, you will feel quiet immediately. The hotel's design style incorporates retro and Japanese elements. The wine selection in the lounge and the room mini bar are very good. People who love drinking should not miss it. It's a pity that I only stayed for one night and couldn't experience it carefully. The service staff was warm, polite and enthusiastic. Breakfast is made to order. We chose Japanese breakfast. The presentation was exquisite but the taste was satisfactory. We prefer traditional Japanese breakfast. The price is a little high during the maple leaf season, but it should be good if it is normal.
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Original TextTranslated by Google
Response from Property: Dear Guest感謝您本次選擇入住京都清水青龍酒店,並抽出時間分享您的寶貴意見。我們非常高興得知您對酒店的地理位置和設計表示讚賞。本酒店承載了前清水小學的歷史,致力於為客人營造獨具京都特色的氛圍。此外,您對貴賓休息室的酒水選擇和迷你吧的喜愛讓我們的員工倍感鼓舞。雖然本次入住時間有限,但我們誠摯地希望您下次能夠在酒店享受更多悠閑的時光。在住客專屬的貴賓休息室我們為您提供可欣賞四季美景、放鬆身心的空間。同時,屋頂的“K36 Rooftop”酒吧也是我們特別推薦的場所,您可以在此欣賞八阪塔的景色,並品嚐到獨特的酒品,尤其適合喜歡酒類的客人。關於早餐的反饋,我們認真接受您的評價。今後,我們將繼續致力於改良菜單,充分利用京都當地的食材,為更多的客人提供滿意的餐飲體驗。另外我們酒店也提供各種日式早餐和美式早餐等多樣化選擇,誠摯期待您下次能嘗試我們的其他早餐。我們全體員工將繼續竭誠為您服務。衷心期待您的再次光臨。京都清水青龍酒店酒店經理
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Guest User
Deluxe Twin Room with Free Lounge Access
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The hotel is quiet in a busy city, with a very good environment and considerate service. It is a 10-minute walk to Ninenzaka, Sannenzaka and Kiyomizu Temple. It is very convenient. I will choose this hotel again when I come to Kyoto next time.
Original TextTranslated by Google
Response from Property: Dear Guest非常感謝您選擇入住京都清水青龍酒店,並抽出寶貴時間與我們分享您的好評。 首先得知您對我們酒店的地理位置感到滿意,我們深感榮幸。 我們酒店位於京都著名的觀光景點清水寺附近,步行幾分鐘即可到達,為您探索京都提供了極大的便利。除了清水寺,八阪塔、高台寺等京都標誌性的歷史建築也都分佈在步行範圍內,使您能夠切身感受京都的歷史與文化魅力。此外,本酒店周圍被東山的自然美景所環繞,遠離城市喧囂,可為您提供一個寧靜、舒適的環境,讓您可以盡享悠閑時光。 除了豐富的歷史與文化背景外,我們京都清水青龍酒店還充分利用了原清水小學的校舍,為您提供了一個能夠感受地域歷史與文化的獨特空間。遊覽清水寺之後,您可以回到酒店,放鬆身心,並在貴賓休息室或屋頂酒吧一邊休憩,一邊欣賞京都市區的絕美景色,這一點也深受我們眾多顧客的喜愛與好評。在服務方面,我們始終秉承細緻入微的服務理念,從入住登記到客房清潔,再到貴賓休息室的每一個細節,我們都致力於為每一位客人提供無與倫比的體驗。全體員工以真摯熱情的笑臉迎接每一位貴賓,力求滿足您的各種需求,讓您感受到家一般的温馨與貼心。 我們將繼續努力,不斷提升,以確保您能在此擁有滿意的住宿體驗。期待未來有機會再次歡迎您光臨京都清水青龍酒店。 京都清水青龍酒店酒店經理
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Guest User
Deluxe Twin DEN with Free Lounge Access
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The environment is very good. It is quiet in a busy area. The rooftop bar has a great view. It is very convenient to walk to Kiyomizu Temple in 5 minutes. The breakfast is exquisite. The hotel shampoo is super fluffy. The only drawback is that the air conditioner blows on the head.
Original TextTranslated by Google
6/7
Response from Property: Dear Guest感謝您此次入住我們京都清水青龍酒店 ,並給予我們温暖的評價。對於您對酒店環境和地理位置的讚美,我們深感榮幸。本酒店位於京都市中心,步行5分鐘即可到達清水寺,地理位置非常便利。這片歷史悠久的景緻,既適合觀光和散步,又能讓您遠離喧囂,享受寧靜悠閑的氛圍。此外,酒店附近還有東山和八阪塔等美景,您可以在此度過充滿京都風情的奢華時光。我們也很高興得知您喜愛頂樓酒吧「K36 Rooftop Bar」的景色。這裏的酒吧不僅可以讓您欣賞到京都市區的壯麗全景,還能品味到由專業調酒師精心製作的特調雞尾酒。特別是在日落時分,京都街景沐浴在夕陽的餘暉中,浪漫的景色令人陶醉,是我們最為推薦的時段哦。也非常感謝您對於早餐和客房設施的讚美,酒店全體員工感到十分開心。同時,感謝您指出的關於空調風向的問題。我們非常重視您提出的意見,今後將進一步確認空調風向的調節和設備的檢查,繼續努力提升我們的服務水平。我們會以您的反饋為參考,致力於打造更加舒適的住宿環境。此外,本酒店還為住客準備了專用的「貴賓休息室」和舒適的私人浴池等豐富的設施。希望您下次光臨時能嘗試一下,再此度過更加特別的時光。衷心恭候您的再次光臨。京都清水青龍酒店 酒店經理
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Guest User
Standard King with Free Lounge Access
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel is beautiful, the rooms are big, the snacks in the guest lounge are delicious, the environment is nice and quiet, the rooftop bar is beautiful in the evening, the staff are very enthusiastic and helpful, and it is a very happy stay experience.
Original TextTranslated by Google
Response from Property: Dear Guest非常感謝您選擇入住京都清水青龍酒店,並分享了您的寶貴反饋。我們非常榮幸得知您對房間,以及在貴賓休息室和屋頂酒吧的體驗感到滿意。貴賓休息室是僅限我們的住客使用的特別空間,從早上07:30到下午17:00的日間時段,我們提供小吃、甜點和各種飲品。而從17:00到22:00的雞尾酒時段,您還可以享用開胃菜和小吃,並可自由搭配精選飲品。在這裏,您可以悠然欣賞四季自然景觀,享受靜謐而悠閑的時光。此外,在我們的屋頂酒吧“K36 Rooftop”,您可以一邊欣賞京都市區和法觀寺八阪塔的壯麗美景,一邊品嚐特選佳釀。我們還提供由京都著名調酒師精心調製的獨特雞尾酒,特別是在傍晚到夜晚時分,您可沉浸式體驗京都的絕美景色。我們酒店也非常重視保留清水小學舊校舍的歷史,酒店內部保留了許多當年小學的設計元素,並展出了約280件京都相關藝術家的作品。您入住我們酒店時,還能夠深刻感受到京都的文化與歷史,享受獨特的體驗。很高興看到本次您在我們京都清水青龍酒店的住宿成為了您美好的回憶。我們全體員工將繼續努力,致力於為您帶來更滿意的服務,期待您的再次光臨。京都清水青龍酒店酒店經理
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Guest User
Premium Corner Twin Room with Free Lounge Access
Stayed in Dec 2024
Family
16 review
4.8/5
Amazing
Posted on Dec 11, 2024
Environment: The location is great. Although it is in the middle of many attractions, it is still very quiet during the day.
Hygiene: No problem, very satisfied.
Service: The front desk, the doorman, and the restaurant service are all very good and enthusiastic.
Facilities: There are not many types of breakfast, but there are a total of 6 choices (not counting the 2 vegetarian options), so you can still have different choices for three or four days.
There are not many types of things in the executive lounge, and some of them need to be made by yourself, but it is very convenient and replenished in time.
The view of the rooftop bar is also good, but it is too windy in winter and needs good weather.
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Original TextTranslated by Google
Response from Property: Dear Guest感謝您此次選擇入住京都清水青龍酒店,並抽出寶貴時間為我們提供意見與反饋,我們深表感謝。對於酒店地理位置的評價,得知您在八阪塔與清水寺等名勝的環繞之中,享受到了遠離喧囂的靜謐,我們感到無比榮幸。能夠為您提供這樣一個能感受京都歷史與自然,並度過寧靜時光的空間,也是我們莫大的喜悦。此外,關於屋頂酒吧“K36 Rooftop”,得知您俯瞰了京都街景的絕佳美景,我們很開心。冬季有寒風,需要注意保暖,下次您可以身着保暖衣物前來,體驗會更為舒適。我們這裏不同季節不同時刻都可為您展現京都風景各異的表情,誠邀您下次入住時再次體驗哦。關於早餐與休息室服務的反饋,我們也深表感謝。對於種類豐富性與補充迅速性方面獲得您的認可,是對我們工作的極大鼓勵。我們將繼續努力,爭取為您營造更為愉悦的用餐體驗。今後,我們將進一步提升地理位置、設施與服務各方面的質量,力求為您帶來更為滿意的住宿體驗。全體員工衷心期待您的再次光臨,並期待為您提供更優質的服務。京都清水青龍酒店酒店經理
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Guest User
Junior Suite Classic with Free Lounge Access
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Very satisfying accommodation experience! The whole hotel is very quiet, and the rooms are very soundproof! I can't hear any noise from the corridor, which is really great! The room is simply decorated and feels very comfortable. The turndown service at night is also very good. The mini bar in the room is free, which is especially great!
The only drawback is that the breakfast is average.
The lounge has a monotonous variety, but it is free, so you can't be too picky.
It's within a 10-minute walk to Kiyomizu Temple, Ninenzaka and Sannenzaka
It's worth staying
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Original TextTranslated by Google
Response from Property: Dear Guest感謝您本次選擇入住我們京都清水青龍酒店,我們深表感謝,得知您在此度過了舒適的時光,酒店全體員工深感榮幸,並由衷感謝您的好評。特別是關於客房的隔音效果、精美內裝、夜床服務,以及免費迷你吧等方面獲得您的滿意評價,我們倍感鼓舞。能夠為您提供安靜而舒適滿意的住宿體驗,是我們莫大的欣慰與喜悦。關於貴賓休息室的品類,我們將進一步豐富菜單,力求為您提供更為多樣化的選擇。此外,對於您對早餐的意見,我們真誠地接受,並將重新審視早餐的菜單及其提供方式,進一步改善我們的品質,以期在您下次光臨時,為您帶來更加滿意的用餐體驗。同時,得知您對酒店方便前往清水寺及二年阪、三年阪等的優越地理位置感到滿意,我們深感欣喜。能通過酒店的地理優勢,協助您盡情感受京都的獨特魅力,是我們的榮幸。今後,我們將繼續致力於提升服務品質,為每位賓客提供更加滿意的住宿體驗。衷心期待您再次選擇我們京都清水青龍酒店,並感謝您一如既往的支持與厚愛。京都清水青龍酒店酒店經理
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Anonymous User
Premium Corner Twin Room with Free Lounge Access
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 26, 2024
The lounge is great. Great scenery, comfortable music and seats, light snacks and drinks, and the experience of making matcha and hand-brewed coffee.
Very close to Kiyomizudera Temple, but quiet and comfortable.
Original TextTranslated by Google
Response from Property: 非常感謝您這次選擇我們京都清水青龍酒店。正如您所說,我們酒店地理位置距離清水寺很近,但當您踏入酒店的範圍,您將體驗到與喧囂隔絕的私人寧靜空間。另外,非常高興看到您對我們的貴賓休息廳感到滿意。我們致力於為您提供一個舒適奢華的空間,讓您在欣賞四季變換的自然景觀和京都風光的同時,也能放鬆身心。同時我們也為您提供豐富的體驗,包括品嘗京都清水的名點、當地名酒、抹茶體驗以及手沖咖啡體驗等。此外,每週四16:15至16:45在貴賓休息廳還會舉辦舞*相關活動,欣賞日本獨特的舞*表演的同時還可獲得拍照機會哦。每週五16:30至17:00,我們還有現場音樂演奏,希望您下次入住時能夠體驗並於我們分享您的感受。我們將繼續努力提升我們的服務質量,為您提供更加滿意感動的住宿體驗。希望您再次光臨京都時依舊選擇我們酒店,衷心期待您的再次到來。京都清水青龍酒店酒店經理
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Guest User
Standard Corner King with Free Lounge Access
Stayed in May 2024
Couples
28 review
5.0/5
Outstanding
Posted on Jul 6, 2024
I came here for my birthday and stayed for three days. Although it was a little expensive, I was very satisfied. The location is very central, quiet in the bustling city. It was quiet after turning in from the crowded Kiyomizu-ita. I went out in the morning and evening to see the quiet Ninenzaka and Sannenzaka.
The most satisfactory thing is the lounge. The environment is super good and you can see the Yasaka Tower. There are not many people. The food and drinks are rich and exquisite. It is also very happy to do it quietly for a few hours.
The room is also good. I don’t recommend booking my corner room. It is close to the hotel gate and it is noisy. The minibar is great. There are several breakfast sets, which are exquisite and taste average.
The service staff is not good at English. They are very polite, but there is a middle-aged lady who feels a little arrogant.
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Original TextTranslated by Google
Response from Property: 非常感謝您本次選擇入住我們京都清水青龍酒店。酒店全體員工恭祝您生日快樂!我們懷着喜悦的心情讀着您的留言,也非常感謝您對我們酒店位置的誇獎。本酒店的附近坐落着很多有名的觀光聖地以及各種史蹟,如法觀寺“八阪塔”和清水寺等,是您京都市內觀光的最佳選擇。正如您所説,我們酒店鄰近清水寺等旅遊景點,而踏進酒店即可享受您的私人寧靜空間,供您盡情享受放鬆休憩的時光。很高興看到您對我們的貴賓休息室感到滿意。我們努力為您打造能欣賞四季自然和京都風景的專屬奢華空間。在這裏您可以享用現磨咖啡、京都清水的名點心和當地名酒等各種美味。每週四16:15至16:45我們也會舉辦舞*活動,您可以欣賞到日本獨特的舞*表演,還可合影留念哦。另外,每週五16:30至17:00也有現場音樂演奏,下次歡迎您來參加。另外,也非常感謝您對迷你吧和早餐的好評,以及對我們員工的建議。我們將繼續致力於提高全體員工的英語能力和服務水平。今後我們會繼續提供令您滿意的服務,希望您在下次京都旅行中再次選擇本酒店。衷心期待您的再次光臨。京都清水青龍酒店酒店經理
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Guest User
Superior King Room with Free Lounge Access
Stayed in May 2024
Family
8 review
4.8/5
Amazing
Posted on May 5, 2024
I think the view from the room is great. The bar on the fourth floor has a panoramic view. The downside is that it is crowded. The surrounding shops are closed at 6 o'clock, so it is a bit inconvenient to eat. Children under the age of six cannot eat in the breakfast area. They can only have meals delivered to the room.
Original TextTranslated by Google
Response from Property: 非常感謝您本次選擇我們京都清水青龍酒店。看到您誇讚我們酒店的房間景色,以及4樓的全景體驗,我們十分開心。很抱歉關於早餐方面給您帶來不便,我們積極聽取客人的意見,並正在進行改善,小朋友也可以在早餐區域用餐。今後我們將繼續努力提高我們的服務品質。希望您下次再來京都依舊選擇我們。京都清水青龍酒店酒店經理