When we arrived to the facility, staff was friendly, resort was breath taking feeling as part of the rainforest, resort have is own trail which is fun to explore is traveling with family, staff went above and beyond to make our stay as awesome as possible, breakfast was delicious, the water while seating at the wet palapa area was super nice and friendly, we also had the Aroma therapy massage which after a day of activities was just what our bodies needed, bellboy to take us from our room to places also great. AGAIN 10/10 PLACE WILL BE COMING BACK