Guest User
February 12, 2024
It makes me very sad when I stay in hotels that were once an institution and for different reasons, have become ruined over time. Furthermore, and this is very easy to understand, physical ruin leads to a deterioration in service, a lack of attention or interest... And this is what happens at Blancafort. It has everything to continue carrying the name of Gran Hotel but no, everything needs to be fixed, modernized, updated and cared for. There is rust everywhere; the carpets are old and dirty; There is damp on almost every wall where you look, the hallway doors are scratched and deteriorated, the billiard room is a mess (even the rug is torn...). Of course, the reception staff and, above all, the SPA, are up to the task; distant, absent, automaton... There is an exception, the restaurant team: they are eager, efficient and smiling: bravo to them, because although the dinner was calm and pleasant, breakfast is a very careful chaos. In short, we are more disappointed than upset to see what a ruin something that could be wonderful has become.
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