Wingate by Wyndham LaGrange

This property is aging very quickly

A very nice, clean, and comfortable hotel, with a good hot breakfast.

Only one elevator was working. The hallway on our floor smelled like dead seafood. Someone had cooked crab legs in their room then placed the box with leftovers on the floor outside of their room. It was left there for several hours. The carpet in the room was in bad need of cleaning. There were numerous stains. I didn’t notice until morning that there were what looked like mold stains on one of the pillowcases.

I have to agree with a previous visitor who said: “NO!!! - just no! If you are looking for the Wyndham standard, this is NOT it!!!” They say “never judge a book by its cover”, and this very much applies here. While the hotel looks fine on the outside, the lobby is already more tired looking. Only one of the elevators works. Getting off the elevator on the fourth floor, we were greeted by a pervasive musty smell. The hallway carpets and walls are stained and dirty, the doors scuffed. Same in the rooms. We asked for a room with hardwood floors thinking it would be more hygienic, but as we stepped inside the room, we were met with the same smell, there was dust on the picture frames and lamps and crumbs in the corners, and the walls desperately need a fresh coat of paint. Not all lightbulbs were working. Two stink bugs came out from behind the curtains and we had to extract them from the room. The air conditioning only came on and off sporadically, the air it blew out when it came on had a strong musty smell as if the unit were moldy, and it was hot all night. Was too tired to pack up and ask to be moved to another room but have barely slept a wink. At around 2:30 am other guests arrived on the floor talking in the hallway and now at 3:30 am I can still hear their TV. Could not call the reception from the room as the in-phone room does not work. Went down and spoke to the receptionist who proceeded to come upstairs and start knocking on the door for the room next to us and when no one answered he offered to go into the room and turn the TV off as long as I stood there as a witness. I firmly declined that offer as I would never want hotel staff entering my room in the middle of the night. I have no doubt he meant well, but this was all just beyond strange. This place just needs an overhaul!! As for the breakfast, don’t bother. The only thing palatable was the coffee, juice, cereal and the biscuits.

This hotel had a convenient location for our overnight stay on our way back home to Florida. The guestroom appeared a little tired and dated but was comfortable for one night. The breakfast was lackluster and was not great. Again, it was just satisfactory at best. It was quiet Check-in and check-out was easy and front dest staff was kind and polite.

This location was convenient to fast food restaurants. It was clean. The bed was comfortable. There was space in the room. The staff was nice. Some things could use an update, but overall I enjoyed the hotel. Plus I'd rather have cleanliness and good hospitality.

Clean spacious rooms helpful staff

Spider web was in the shower…room thermostat (on the wall) was on heat. Unit at the window on cool- didn’t notice the one on the unit until after we came back from our engagement. The room was extremely cold!