Magic Robin Hood

We went here as a family for a week at the end of may it was glorious ☀️ sunshine,we were driven to our lodge which was clean and comfortable, hot tub and day bed outside,they also had water fountains all around the camp so you can just top up whenever. Pools ...the smaller one needs some signing up to explain that the ends of the pool are shallow and the middle is the deep part the amount of people that didn't realise and dropped but apart from that they were good they had foam partys and different things. Food...they are choices of places to go but the restaurants are set menu we were happy to stick to the buffet which was great. Entertainment was for all ages not just the kids we also got to enjoy the dinner and the show which was amazing we really enjoyed it . There are loads of things to do to keep you busy ,we took a 15 minute walk to the town with the shops,market and bars the beach is a another 10 minutes on top and is sand and pebbled if going we recommend shoes of some sort . We loved it here though the cleaners were fab the staff were great

Fantastic place. So much todo, a week isn't long enough. Accommodation. We had the Lion Heart premium lodge, this was great. Room was clean, seperate room for the kids with bunk bed. The receptionist sorted us with a cot. The mini bar was free and topped up everyday. Jacuzzi on the porch was great, didn't use as much as we thought we would but was a great feature, along with outdoor bed. Main Pool. It is huge, many different parts. Small kids, bigs kids. The water slide, events team smashing out lots of games. It is deep but again there is parts to suit all. With our lodge we could reserve a bed which ment we didn't need to fight with the early risers. Bar and eateries everywhere, water stations are plenty. You pay a euro for a cup, but they exchange for a fresh one everytime. We used most of the restaurants, our favorite for breakfast was the lion heart (very chilled and easy going for the morning). The robinhood show is a must. There is so many positives I can write I would be here for a long time. I would 100% suggest this to anyone with a young family, and looking to actually have a vacation.

I will be honest and say I was quite apprehensive about this holiday based on some reviews but honestly - there was no need to be. I will start with the pros - the pools especially the quieter one at the top of the resort were great. We all really enjoyed the food, there was so much choice I actually don’t understand how people can say they had to live off chips. The drinks selection was great (highly recommend a lemon slushie with Malibu). The check in was seamless and the gold buggie tour and drop off at room was a nice touch. We enjoyed the park area out front as we could sit and have a drink in the evening and watch the kids play or allow them to go in and out of the entertainment. The lifeguards were amazing and so on it - really impressed and really enjoyed the water slides. Cons - whilst I liked the idea of our own little lodge the shower inside was tiny, we stayed in a 2 bed Nottingham so if I ever went back would look for a premium or Sherwood lodge. We also found people would be out on their balcony’s until 2/3am being very loud and the lodges have thin walls. All for people enjoying their holiday but should take things inside past a certain point- this is not the hotels fault! Finally, the entertainment. There was something every night and the kids loved the mini disco however everything was just a bit late. The first show didn’t start until 10pm which is really late for kids. I would have preferred a 9pm start. We got a taxi into Benidorm and old benidorm on our stay and there was a lady outside who sorted them which was handy. Would 100% recommend going into old Benidorm. Overall we all enjoyed the break away and it’s a good family destination.

This is our second visit. First visit was September last year which was fantastic. This time, may 2024 not good at all. Arrived and our hot tub was slimy and had a film of grime, asked to get it cleaned this took 2 days. (We had not used it) Ants swarmed our cabin, spoke to reception who accused us of leaving food in the cabin, she then said its a camp site we have to expect ants. Angela reception very rude. Food repetitive food cold, one occasion I bit into a meat ball n it was frozen, staff shrugged his shoulders. Breakfast stone cold. Day 4 we was all in bed with food poisoning. The resort overall needed tlc, lots of danaged slats of wood on hot tubs, rips in hot tub lids, broken chairs, broken water fountains, lots of wear n tear. The resort was clean, most staff were nice, especially the bar staff. Mini bar on ultra premium should be re filled daily. 3 occasions ours wasn't re filled and had to keep asking. Our Airton kept giving an error code and not working. So every day we had to switch off the fuse box. The day we were going home we wanted a taxi to the airport. Jet 2 lady said reception will book this if I request a 7 seater. As I had 4 cases and a pram, reception said no, and said I had to ring myself and book 2 taxis, costing 200 euros. In the end I found alicante private for £55. Entertainment were so poor. Too many repetitive parrot shows, and other shows were 10.30pm, too late for kids/baby. Arcade machines constantly swallowed euros which staff said they couldn't help. Oh our tapa/shower were opposite temp. So red was cold, blue was hot water. Not good for the kids as they forget an burn them selves. Pizza delivery. Half the time they didn't turn up. Then wen they did it was the wrong pizza. Overall not the best resort this time. All the above complaints/faults did not occur on our visit last year, hense why we went back. We will not be returning to this resort !! Last day we put luggage in the luggage lock up. Wen we asked to get the luggage out we was told no key, the man wasn't available. To then find out the lady lied and she had a key in the draw (told by jet 2 rep) she then got it an opened it.