Magic Robin Hood

We spent 7 days at Magic Robin Hood at the end of May. 5 adults, 5 children aged 6-14 years. We did all inclusive not ultra. Package holiday through Jet2. The site is huge, accommodation great, plenty of food and drink, limited queues, fab entertainment and lovely staff. We had one issue on our second night and Jet2 were worth their weight in gold due to this. This is the beauty of booking through them, they are there to help 24/7. The hotel handled it well too and were quick to sort the issue for us. I would highly recommend this hotel for a family trip abroad. You can go ultra but we didn’t feel we missed out on much at all being only all inclusive. Short €14 trip by taxi to Benidorm. Enjoyed the market and beach there! We would return!

Stayed in the lion heart lodges would 100% recommend, spacious, big double bed, tv in all rooms, terrace lovely and spacious also, find really night plenty of options, staff in the restaurant really helpful and friendly. However there were a few cons!!! ● you have to pay €1 per plastic cup when by the pool ( card only) which only knew when queuing up so luckily I had my card with me ● the entertainment staff two in particular were HORRENDOUS! No patience, seriously not helpful, never smiled not very engaging with the children, really really poor ●only allowed floats into the very very shallow but which is pointless ●the juccuzi was never cleaned throughout the whole of my stay, could do with a net to get all the flies and bits out ● hopefully you have to quiet neighbours because if you don't it going to be an early morning for you ● lastly we didn't arrive until early hours of the morning so we effectively missed a day and there was no food or anything for us considering we paid for that day

Okay we do we start ! I don't usually write reviews but because I can't be asked to sue this hotel and ask for a full refund. I feel I need to let everyone know about this place. Firstly, food is atrocious. It may look okay. But it all tastes the same and very plain. Breakfast was bad and also gave my 1 year old 10 year old and my partner 30 years old food poisoning which all was throwing up and yet didn't want to accept the blaim when reporting to them. Also to even make a claim u would need a Dr to approve this ( for any other peopler trying to make a claim) Secondly, they stole £15 deposit for a towel because they lost a receipt for it and called me a liar about it when I personally gave them the towel back. Thirdly, the staff pure rude and wouldn't even give us there name ect when asked over the phone . I personally went to the face to have this confrontation with them whi h they apologised for. Finally, which I have several more points to make but I really don't want to write it all. My 1 year old child was ran over by a cleaner lady. Luckily i was there to scream stop and she was in a rubber ring, and all they offered was a late check out. This is appalling from a family resort which costs us more than 6k. Safety of children should be priority and this wasn't the case here. I Would highly recommend booking else where as this is unbelievable treatment

We went here as a family for a week at the end of may it was glorious ☀️ sunshine,we were driven to our lodge which was clean and comfortable, hot tub and day bed outside,they also had water fountains all around the camp so you can just top up whenever. Pools ...the smaller one needs some signing up to explain that the ends of the pool are shallow and the middle is the deep part the amount of people that didn't realise and dropped but apart from that they were good they had foam partys and different things. Food...they are choices of places to go but the restaurants are set menu we were happy to stick to the buffet which was great. Entertainment was for all ages not just the kids we also got to enjoy the dinner and the show which was amazing we really enjoyed it . There are loads of things to do to keep you busy ,we took a 15 minute walk to the town with the shops,market and bars the beach is a another 10 minutes on top and is sand and pebbled if going we recommend shoes of some sort . We loved it here though the cleaners were fab the staff were great