I recently visited the Cordial Mogan Playa,located at Mogan,Gran Canaria recently and felt my experience could be beneficial to other travellers considering staying at this hotel resort.I have visited the area of Mogan on several occasions for day trips over the years and have loved this beautiful area and decided to book to stay here for my holiday.The hotel lobby is very impressive and spotlessly clean.I received a warm welcome from reception staff at check in and was offered a welcome drink of either orange juice or Prosecco,which was a nice touch.I I did not have to provide a credit card upon check,as is the case with so many other hotel resorts and I was given a password for the free hotel Wi-Fi.The rooms and suites are arranged over a sprawling area in blocks.My room was very clean,the air conditioning was good and was individual climate controlled,not centrally controlled from reception,which I was very glad of.There were a selection of toiletries and kettle with tea and coffee supplies,including a coffee maker with a couple of pods supplied.There was also a fridge in my room with 2 small welcome bottles of water.I had a nice balcony with table and chairs,which overlooked one of the pools.There were twin beds pushed together in my room with only 1 pillow each,however there were more in the cupboard.Storage space was adequate,the furnishings however,are beginning to show their age and the tv looked old,with the only English channels being BBC1,BBC news and Sky news.I was very surprised to discover that face/wash cloths are not provided in the bathroom and the towels are thin,discoloured,old and tatty,the worst I have seen for any hotel in some time.I soon discovered too that the in room toiletries,tea bags,coffee pods,sugar and milk supplies are not replaced after check in,which I found to be extremely’penny pinching’ for what is meant to be a top resort.I also discovered that there is a €2.60 daily charge to use the in room safe and,as I had not been informed of this by reception staff at check in,I had to shortly go all the way back to request use of a safe and subsequently pay for that too.I would like to ask management why these cutbacks are necessary as,each day when I arrived back to my hotel in the evening,the room maids had left lights on in my room all day,needless to do this and indeed costs money and I know my room had been cleaned early in the morning each day.The water from my shower in my room changed frequently from hot to cold,within a couple of seconds,with no warning.There are bars,restaurants,library and gymnasium in the hotel also.A room key is needed to enter various areas of the resort,which for security can be useful but I found this a bit problematic whilst waiting at the hotel for my return transfer to the airport as I was confined to the lobby and library..The hotel is situated in a very good location,about a 5 to 7 minute walk to Puerto Mogan harbour/centre.There is a small shopping area opposite the hotel with