Baymont by Wyndham Houston la Porte

I loved my relaxing stay. I’m a freelancer and stay at hotels regularly! I had the best sleep ever! The beds to me are very comfortable , however, the bathroom could use a bit of remodeling.

Too many issues to list, front desk personnel, door lock on hotel room broke, AC loud as hell, just not a good place in my opinion. Outside of hotel was in bad shape. I would not stay at this location ever again.

Racism was the main issue beside the filty rooms and theft from other people stayong and the STAFF and there was no resolution the manager Chad witnessed it all and said all complaints will go to him so it doesn't matter if I go to corporate!!!

As Wyndham member this hotel was one of the worst places I ever stayed before. The first experience was with the front desk. I called to confirm that I was arriving after midnight and the lady assured that will inform the night auditor. When I arrived at 12:30am, I had to show the night auditor how to find my reservation because he was not even trained properly in how to use the system after 6 months working. Then we found that the reservation was marked as NO SHOW because he closed the night. He called his front office manager to get assistance in giving me and my family a room as we had a reservation, and hi was very unprofessional during the phone conversation and treating this poor guy like he was crap. He just told him that I had to make a new reservation and trying to assist me was not a reason to bother him. 1:30am with 3 kids crying after 4 hours trip from Austin, I ended making a new reservation. I almost had to check myself in because this guy had no idea how to check-in a member who paid with points and I had to train him step by step. When I asked about his MyPortal training, he had no idea what I was talking about. Then, when we finally got into the room, it smells like was never cleaned, the room and building looks like has no maintenance since 1960. The restroom was stained with blood, the bed like if someone else was sleeping there few minutes before us… just a disaster. We ended sleeping in the car with the kids.

very bad experience, unbearable smell, the fridge didn't work, the dirty bathroom, looks like an abandoned hotel, horrible doors without paint. the very kind manager, but she couldn't do anything to help me

friendly staff.. easy check in

Just really nasty and outdated

We have stayed here many times, but this last time was very disappointing. The room was dirty, no towels or wash rags. The clerk that checked us in was incredibly sweet, however, the girl that replaced her was not. When we asked for towels and a blanket she literally snapped at us because she “had to go to the laundry room” to get it. This was our go to place when in town, but sadly, not anymore. I hope it gets better.

The bathroom light didnt work. Room was dirty had chips and empty soda bottle in it. Smelled bad. Toilet wouldnt flush.