I've stayed here many times for work. I like this hotel but they've just lost my business. On my last stay, March 19, 2024, the staff was unable to check me in due to a problem with their system. They gave me a room, I slept comfortably, and attempted to get a receipt the following morning. Apparently I wasn't the only person unable to check in, as a couple checking in that morning kept being given keys to occupied rooms. I saw it happen twice, at 7:00 AM, this couple walked in to two separate occupied rooms, I am sure to the horror of the occupants. I had to get to work and was unable to get a receipt. Now I cannot get reimbursed for my stay, which is officially listed as a no-show. I have attempted to contact the hotel via email to get a receipt for my stay but they have not responded. It's a shame, I like this hotel, but cannot stay there again because of this. Not only am I unable to get reimbursed for my per diem, I also have to explain to my client why the hotel I chose claims that I wasn't even in town.