Hotels Near Amtrak Railway Station in Lafayette

We decided to spend 2 nights and stay in a King Room. Our stay had a few problems. The room door was difficult to close and must be slammed to latch the lock. Our keys were disabled after the first night and the front desk clerk proceeded to lecture us about not putting key near phone or credit cards which we never do and my spouse and I do not store our hotel keys together. (We stay 100+ days a year in hotels.) The rooms need maintenance. The breakfast buffet was missing hot eggs but had pork sausage links and bacon, waffles, mini muffins, cereal, yogurt, mini cinnamon rolls. It's a carbohydrate/sugar lovers dream.

While travelling over a 6 week period we stayed at 6 different Red Roof Inns throughout the USA. We choose Red Roofs based on the fact that dogs were free and pricing. Although the Red Roof Inn in Lafayette was under renovation, it was still the BEST one we had stayed at. All of the staff was extremely friendly, from the people at the front desk, to housekeeping, even the contractors. They couldn’t do enough for you. If they saw you outside they would ask if you wanted or needed anything. Everyone was apologetic for the mess that the renovations were causing.I think they were near the end as we did not find it bad at all. When we asked for recommendations they always lead us to great tours. I would like to commend the owners/managers on how well the exterior grounds are kept. This was the first hotel that we stayed at that we were able to go out with the dog and not worry about stepping in poop. Just because at pet stays for free it does not mean that people should not pick up after their dogs. Thank you to everyone at the Red Roof Inn Lafayette Great job

As frequent visitors to Lafayette, we've decided this is our favorite place to stay. We strayed for one visit and man do we regret it! Side note: never stay at the La Quinta Oil Center down the street! The front desk people are very helpful and nice. The cleaning people are as well. We like the fact that you can run the a/c fan to drown out inevitable hotel noises. The beds are comfortable and everything was very clean. There are a lot of places to eat close by, including a Chilis and Outback Steakhouse in the same parking lot if you are too tired to do anything else like we were a couple of times. We have nothing bad to say.

This is by far the WORST hotel I have ever stayed in. To start, when I entered the hotel, the agent at the desk didn't even greet me. She stared at me as if I was supposed to speak to her first. She was more worried with the FaceTime call she was on than to take care of a guest. So I then get to my room to be horrified. I first booked a queen studio and received a 2 double bed. No biggie, but I would have liked to have been informed at check in that my room type was no longer available. I get to the room and thats where it got the worst. The room was disgusting. There were stains on the bed, old cigarets in the window seal (had to have been there for a while or they wouldn't be almost black), dirty grimy counter tops, dirty microwave, and much more. At this point I just wanted a new and hopefully CLEAN room. I called down to the desk to ask for a room move and in mid explanation I was hung up on. I then walked down to the desk and told her to just cancel my room. At this point I just wanted out! She then tells me she has to charge me and check me out (keep in mind I was in there for 5-10 mins tops). She then informs me that only the General Manager can apply the refund and to call at 11pm to speak with him. I called back as instructed and voiced my concerns and disgust with the General Manager Brandon, to only be dismissed. He is the most unprofessional manager I have ever encountered. I barley got an apology and the one I did get was short and dismissive. I now understand why the staff is the way they are because they are being lead by someone who is far from caring and professional. I will never stay at this property again and I would suggest the same for you. At least allow me to save you the headache. I hope these comments are used for training and accountability. This property is doing very poorly at upholding IHG standards and should be further investigated.