Sheraton Lagos Hotel

The facilities and room amenities are old and getting tired. In desperate need of renewal to maintain it's past glories

I have stayed here for a day and had a pleasant experience.Hotel was clean with a nice restaurants and souvenir shop located inside.They also have a nice gym,tennis court and heated pool.Staff were friendly and ready to assist anytime.Better to have cash in hand before staying here as they dont accept apple pay and need to present physical ATM card. As it is Friday,they have a band playing jazzy mixed popular pop songs located at their pool bar with a nice ambiance and cool vibes. Room was clean and have comfortable bed,I would like to commend Mr Williams who made my stay an amazing one,he was assigned at the 3rd floor and always welcome guests with a genuine smile and assists them if they have queries. A wonderful stay I must say.

Housekeeping still cleaning, talking loudly & banging doors until 10pm. Heard random drilling & banging a hammer. Room was old & shabby, black mould in the bathroom. Found an ant in my water glass in the bathroom the following morning. Room service took around 45 mins but the food was excellent & great value for money. Very comfortable beds & pillows.

From beginning to end my stay was fabulous! My room was cleaned and stocked daily with water and linens.The staff was courteous and helpful. I felt safe and secure. All amenities were accessible and accommodating. It was also nice to find transportation with ease. I loved the perk of the club lounge on the sixth floor with my upgrade! Drinks and appetizers from 5-7 was so delightful in an intimate setting! Thank you!

I'm not sure what make a hotel 5 stars, but this isn't it. The hotel corridors and staircase, I stayed in the second floor, have a moldy smell that made my chest and throat burn the whole entire time I stayed here. I don't believe the carpets have had a proper cleaning in a while, you can actually see stains along the way. Cleanliness is subpar, from the rooms to the Pumpkin Leaf restaurant where breakfast is served, can't speak to other areas I didn't go. The closet in my room had mold/cobwebs growing right out of the gap between the ceiling and door, the door hinges were caked in dust. Something fell off the sink and got itself under the cleverly concealed space under the sink, and that space was gross too. Now the restaurant. There are four big round holes on one of the walls, I assume AC vents, that are so dirty it boggles my mind. Does no ever look up and notice they need a good scrubbing? Anyway, if I were to come back to Lagos I would choose a different hotel that doesn't smell like the windows were last opened in 1957. The 1 star is for the staff. They are very friendly, from the doormen, security people, and restaurant staff.