Hotels Near Victoria, Laguna Welcome Arch in Laguna

Trace Suites Family Room 303 was clean, sanitized, basic things that needed attention. Overall Physical condition is well maintained. Cozy at the Lobby. Enjoyed Filipino breakfast for two mornings - Daing na Bangus a favorite. Most importantly, the staff are friendly, kind, respectful. Ready to serve. They are Annaliza, Mildred, DJ, Michelle, Richel, Cleah, Felipe. On next trip we will stay at Trace Suites again. Jay

I am from the U.S. I was there visiting friends in San Pablo.I stayed a month. The facility is directly on Sampolac lake, Very beautiful building with nice rooms with large shower and pool. I was the only guest as it was not tourist season. Made to order egg breakfast tasty, but not fancy. I did have to ask that the hot water be turned on. Internet was marginal at best during that time. Cleaning staff of young people very friendly. They did a good job. I seemed to get a nice discount and asked to pay when I departed. Very trusting. I will look forward to staying there again.

We did enjoy our stay. Malinis ang room and the cr. Super love the fact na hindi rinig ang ingay sa labas. ‘yung quietness na achieved namin. A little bit disappointed lang kasi ‘yung tv walang signal for youtube pero it doesn’t make our stay less of amazing. May problem lang kami at first because of bookings pero natulungan naman kami ng staff especially ng customer service ng trip.com. Kudos to you, guys! Ang calm lang ng conversation and ramdam ko na matutulungan talaga ako sa problem ko.

Great place to stay when in Calamba. Very new, clean and cozy. Staff is very friendly always offering greetings. Near the freeway for easy access to and from daily excursions. Only about an hour from Manila. 7-11 across the street. Jolibee and other restaurants nearby. Cafe in hotel had really good breakfast. Nice pool but I was unable to use it. Only downfall is the hallways lack soundproof materials so activities in the hallway are amplified. Very quiet at night but mornings can be noisy if you plan to sleep in. Suggest earplugs. I will actually miss this little gem.

It was not the hotel staycation that we expected it to be and for me it was a terrible experience booking my family into this accommodation and having an event in the place. We have been to other budget hotels / accommodations before, but all we have been to were completely organised and clean, and unfortunately this hotel says otherwise. Their function hall may house about 50 to 70 guests comfortably and perhaps more than this number will be too constraint given you have the stage, food counters, sounds & lights, etc to consider too. When we visited the hall, it has a distinctive smell on which we couldn't identify, but it was definitely unlikeable and their carpets were immensely dirty. The lobby was casual yet I would say it's comfortable, but one thing that perplexed me was that they only open the aircon when we arrived and has to ask for it too (not sure if this is the same practice on other hotels), but I was just surprised that this is not one of hotel standards. We have booked three Superior rooms and our family were overly excited for the staycation as we came all the way from Bulacan and it was the very first time that we will be together in a hotel stay. Regrettably, the rooms were utterly smelly (amoy kulob), and the toilets were significantly dirty. There were numerous water stains and my mother found an empty shampoo sachet on which indicated that the toilet were not properly cleaned. Bath tubs were unhygienic too and the sink sadly were clogged. My mother was very particular with the cleanliness of the place as she herself has used to work in Housekeeping department so it dismayed her when she saw that the rooms and the toilets were not sanitized well. It was not being too fussy or inconsiderate, but we had two children (1 is a baby) and senior citizens with us so good sanitation of the place was truly vital for us.. The staff were not in uniform, so they cannot be distinguished with the other guests too, not unless they were in the front desk area. Nevertheless, I have to commend the staff as they were polite and helpful, especially the gentleman who helped me out to print my documents needed for the event. This review is not to tarnish the name of the hotel, but for them to improve the service and accommodations (amenities & facilities) and to alert the management to strive more to establish certain standards in the hotel to attract potential guests and should not be complacent so that they can give the best hospitality they can. I really hope that they can work things out and push more to achieve excellent results and good reviews.

Cons: 1. The hotel room and facilities are quite old. Maybe its about time to replace the wallpapers in the rooms, the tables on the dining area on the ground floor. Things like that. 2. We stayed in the 7th floor, which is the top most next to the penthouse. The penthouse, I believe, is a ******. There were times I could here tables being moved upstairs, not sure, but there were noises coming from upstairs. 3. There were two of us who stayed in the same room but only got one keycard. 4. The water from the shower, although already set into HOT, would suddenly switch to normal water temperature then cold then hot again. 5. No safety feature in the big window in our room, which means we could entirely open it wide. Its a risk especially when there's a child. Pros 1. Towels are clean and appears new, sheets are clean. Bed is comfy. 2. Hotel staffs were nice and accomodating. 3. The buffet breakfast is good. Love the pasta. Maybe they could expand the place, though. 4. Nice location. Its accesible. Its near a hospital and a mall. 5. Smooth check-in/check-out. Although they didn't double checked if there were belongings left behind in our room. Stayed here for 4 days and 3 nights btw. Would I come back if the need arises? Maybe.

The room was clean and tidy, and despite it being a last-minute booking, they accommodated us right away. The staff was pleasant, and the location is conveniently near the mall. The buffet breakfast was superb! We will definitely be coming back! P.S. picture was taken before checking out ☺️

The room was clean and spacious enough for my mom and I. The bed was especially comfortable and location of the hotel was topnotch - right in the middle of Lucena. Would definitely stay here again when I’m in Lucena.