Best Lake County Spa Hotels

I witnessed hotel management at Staybridge in Schererville Ind. giving a party of 10-15 people a hassle. A black guest had a room and patronized the hotel often when in town, asked someone if she can have guest watch a movie in the hotel's theater room. She was given permission by someone prior to today. The lady now has guest in the room quietly waiting for everyone to come from the restroom to get the movie started. There was no food, no talking or anything, when mgmt asked the people to leave. The guest was pleading with mgmt at a low tone but mgmt was loud enough for guest to hear everything,to the point she embarrassed the women in front of her guest. The guest (in bewilderment) were leaving when the police showed up for no reason. No one was yelling or giving them a hard time. So, I don't understand why they called the police. The issue with this story is, the hotel assumed the guest was having a party. They were about to watch a movie in the movie room. The guest witnessed a caucasian family have a reserved party at the same hotel around Thanksgiving with food and everything. Which is why the guest asked if she can use the space at a later date. So, how can a hotel allow a reserved space for an actual party one day (when it's not policy) but not allow guest to use a theater room to watch a movie the next day? What was supposed to be a good time of fellowship turned to something else. The black guest checked out as well as a result. Who wants to pay for discrimination and mistreatment? Very sad to witness.... Merry Christmas!

I stay at this BW every Monday night and every check in is smooth. Front desk employees are always kind and helpful. Rooms are always clean for my stay. Bathrooms are filled with clean towels, hot water and good water pressure.

I was very impressed with the staff, particularly a woman named colleen...I NEVER take the time to leave reviews but this girl deserves it... my husband and I had to rush out of town for a family emergency and on our way back we were exhausted to say the least and falling asleep in the car after a 16 hour drive, let me just say this young lady took one look at us and just knew we hanging on by a thread she got us checked in and taken care of in such a timely manner and was warm and welcoming, made us laugh and helped us with food delivery recommendations in the area even Googled and wrote down the number for us as our phones were dead and we were not ready to dig through our car for our buried chargers, we appreciated her more than we can say after a very rough weekend she made us feel at home and relieved some of the heavy weight off our shoulders it truly felt like she was a friend.

Hotel is Very clean, friendly staff, comfortable beds… pillows are like clouds! We travel a lot, I usually stay at a Hampton inn, and I am extremely impressed and satisfied with this hotel and its staff. Best breakfast included with any stay. I have to say…. I wish I would have stayed here sooner! Highly recommended by this very picky traveler.

There was so much wrong with this hotel.

Get comfortable at Residence Inn Chicago Southeast/Hammond, IN. Our extended stay hotel in Hammond offers everything you need to make yourself at home. Relax in our pet friendly hotel suites with full kitchens, free Wi-Fi, and plush Marriott bedding. Keep your room stocked with our free grocery delivery service. Start your day with our free hot breakfast buffet, served daily, and enjoy lunch and dinner at nearby restaurants like Cracker Barrel or Byway Brewing. Return to our hotel in the evening for the Residence Inn Mix, offering light local fare and drinks Monday-Wednesday. Maintain your routine at our indoor pool and fitness center. Explore Northwest Indiana during your extended stay with Horseshoe Casino, Hard Rock Casino, Indiana Dunes, McCormick Place, and more near our hotel. Take advantage of our convenient location and host your next meeting in our flexible event venue. No matter how long you're in town, enjoy it at Residence Inn Chicago Southeast/Hammond, IN.

I was welcomed as an IHG Rewards member but my special request for the floor I requested was not honored. Some of the front desk agents wore their name badges and some did not which lacked consistency and professionalism. I did like that the hotel policies were prominently posted at the front desk and in the rooms, including its Green Policy where towels and bed linens are not replaced every day unless more frequency is requested. Other pluses are the location of the hotel is near every kind of store and restaurant imaginable along Hwy 30 and parking is free. You can check out kitchen cookware including large crockpots, board games and other items usable for an extended stay. There are barbecue grills for guests outside on the backyard patio but the front desk agent on duty didn't know where the grill utensils were. I was annoyed that my request for a third floor room was not honored even though the hotel was not full. When we got to our second floor room, the TV was running which surprised me because the hotel has a green conservation policy that asks guests to turn off all electronics when leaving the room. Our room was pretty clean except for the few pieces of Chex cereal on one of the desk chairs and below on the floor. The bed in our studio suite was not situated in the middle of the wall so one side was almost against one wall. For that reason, I would not recommend a studio suite for two people. Also there was no ”Do Not Disturb” magnet in our room so I had to go down to the front desk to get one and put outside our door. While at the front desk, I mentioned the running TV to the front desk agent who explained that was how housekeeping made sure your TV was working. I think the housekeeper was watching TV while eating Chex cereal for breakfast. The full refrigerator with icemaker was a nice touch until the plumbing that runs the water pipe from the wall to the ice maker has to make some type of loud adjustment every several hours which woke us up at 4 a.m. None of the above hiccups would have kept me from returning to this CS but I will tell you what did. At about 5:20 PM and while we were taking an afternoon nap, we woke up to loud knocks from someone announcing ”Housekeeping”. I got up, looked through the peephole and saw a black woman with red or orange streaked hair or wig in the hotel uniform so I yelled through the door and told her we were not checking out until the next day. She apologized and said the front desk did not tell her that. I found her to be suspicious because: (1) Even if she thought we were checking out that day, it was after 5pm and checkout is at noon. What hotel waits until 5 hours AFTER checkout time to see if a room needs cleaning?; (2) We did not request housekeeping; and (3) The 'Do Not Disturb' placard was clearly posted on our door where she could see it. Her behavior disturbed me because it reminded me of when I was a past victim of a hotel room burglary (not this hotel) where hotel employees would fi

The Hilton Garden Inn Merrillville IN hotel is located just one block east of I-65 in the Chicagoland suburb of Merrillville, Indiana. Merrillville is just 39 miles south of Chicago's downtown loop. The hotel is within walking distance, or a very short drive, of the Southfield Mall and numerous brand name restaurants and shopping.Major nearby corporations to the Hilton Garden Inn Merrillville IN hotel include: US Steel, Mittal Steel, BP, Direct Buy, Nisource, Methodist Hospital and Cargill. The hotel is the closest full service property to the Deep River Water Park.The Hilton Garden Inn Merrillville IN hotel features 124 rooms, each equipped with a spacious work desk with two phones (each with two lines) voicemail, data port and wireless high-speed internet. A hospitality center in each room includes a microwave, refrigerator and coffeemaker, iron, ironing board and hairdryer are standard in all rooms.The Hilton Garden Inn Merrillville IN hotel has a business center that is complimentary to guests and accessible 24 hours a day. The restaurant serves a daily breakfast and dinner. An indoor pool with whirlpool and state-of-the-art exercise room are also available.***** Everything. Right where you need it. ®:*****

Great place to stay...very friendly. Good job!