SpringHill Suites Lake Charles

Housekeeping doesnt refreshed the rooms properly, front desk was amazing

Good for families. And the location is central having good access to shops and resto. Also comes with complimentary breakfast which are fine, not so fancy not so cheap. Just average continent breakfast. Overall, the hotel is good.

The property was great. Our room was very quiet, clean and nice set-up. The breakfast was very tasteful. A mixture of hot and cold food. We will definitely stay there again.

We drove 6hr to arrive and be told our reservations were canceled without any notice. Yet if we cancel this late or do not check in we would be charged.

Disappointing stay – major cleanliness and noise issues I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable: Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty. Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep. Service: The staff member serving breakfast was very rude and unprofessional. Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning.

No remote in room called frontdesk at 12am response was "Oh God". I told her I would go down and pick it up. Very low water pressure used a cup .

Room was great. Breakfast they ran out of eggs and meat. Took them a while to restock it once they were told. But the facility was very nice.

Always a super friendly staff with well-maintained facilities. Housekeeping might want to remember to dust under the bed but all else was good.

Stayed for a couple’s getaway! The suite was spacious and comfortable. We were able to spread out, get ready for fun nights on the town and especially to relax and sleep. Hot breakfast is served from 7-10am and checkout at noon. There’s a good selection of items available for purchase at the front desk. It was a fantastic time! We planned our stay for the weekend and ended up extending for another day. Without a doubt would return!