Golden Nugget LC is a great place to stay, nice rooms with exceptional security and employees that care. Customer Service is above the top. I left some belongings in the room while on a business trip and called back to the hotel to inquire about retrieval. I was sure that I would never see those items again, since I don't visit LC much and the items weren't valuable enough to warrant a return trip. I was given an email address to send the information to, so I sent my email with details not really expecting to hear from them. I received a response almost immediately that my items were found and would be held for 30 days after my departure. I asked about shipping and received all the information via email back on how to have my items shipped to me. Including all the details on how to obtain a label from Fedex with instructions on their policies. My items were shipped out the same day I sent the label. Communication was excellent and response was better than I had hoped. Definitely will stay there again.