Holiday Inn Express & Suites Lake Elsinore Reviews
Holiday Inn Express & Suites Lake Elsinore
31573 Canyon Estates Dr, Lake Elsinore, California, 92532View Hotel Details
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Holiday Inn Express & Suites Lake Elsinore Guest Reviews
4.1/5
Very Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(108)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Standard King Room
Stayed in Jan 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 22, 2024
Hotel was clean and staff was friendly. The breakfast was better than some I’ve had but not the best I’ve had either at a breakfast included hotel. Only room complaint was the lighting is not suitable for a women wanting to put her makeup on. Hard to see well. Other than that it was nice.
Anonymous User
Standard Two Queen Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Good location and good staff
Guest User
Standard King Room
Stayed in Aug 2022
Business travelers
1 review
4.2/5
Very Good
Posted on Aug 12, 2022
Second time here - thought I'd give it one more try since we are members and get points for staying. First time, advised manager of cleanliness issues and he gave us a ton of points back for his apology and I felt he was sincere. Second time, got a much better deal on Trip.com but alas... same same: room not very clean; mold in tub, bottom of tub dirty, sink not drain, blood on floor and carpet, coffee maker very very dirty and more. Again, manager very sincere in his apology but honestly, he's either not saying anything to his staff or, like many other employers these days, he has to take what he can get for staff. Super sad - location is great and SAFE, breakfast is great (and free/included) and rooms could be super nice. I would rather lose coins than upload the photos I took -- you'd never want to go and MAYBE improvements have been made this time.
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Zhengyibaozhu
Standard Two Queen Room
Stayed in Sep 2023
Solo travelers
4 review
2.0/5
Posted on Oct 7, 2023
The washing machine is broken. The sewer is clogged. Very disgusting things are in it. This is the stuff in the sewer that I cleaned out.