Colonel Williams Resort and Suites

NOT CLEAN!! 1 lamp per room and that was brokenchad a 2 room suite with 1 tv ( stayed there several years ago each room had a tv) no safety bar in shower (slipped while getting out nothing to grab on to. NO contact with desk never answer the phone so you need to go to office where someone was sitting but obviously not interested in answering the phone,SEWAGE SMELL near patio so they gave me a can of FABREZE!!bring clorox wipes to clean your furniture RIPPED BLANKETS ,GRILLS that i would never put my food on, No picnic tables as shown in their pictures.I could go on and on but bottom line STAY AWAY !!!!

We stayed in a deluxe suite, was far from deluxe. The room was smelt very bad, the bathroom smelt of urine. The bath did not drain, cobwebs and dead squished bugs on the wall. Do not recommend at all. The only thing positive about this place is the outdoor pool facility.

Great location between Lake George and Great Escape. Property was beautiful. Dollar General was right down the road. Access to Lake George and Queensbury. Right down the road from all the outlets.Will be back soon

This is the worst hotel I have ever seen . We left immediately , blood stains on the shower curtain and furniture , no running water when we got there . Room smelled musty wasn’t clean . Then we wanted to leave and said we aren’t staying here this isn’t what we signed up for , he said “yes we will help you removing the fee “ he still charged the 169 cancellation fee we didn’t stay in the room . There also was lamps that didn’t work and when you are paying that much and the amenities were garbage tiny pool fountain wasn’t going . Don’t stay here I doubt it gets cleaned dirty nasty place .

I have never had to stay in a place as disgusting as this. If I could give 0 stars, I would in a heartbeat. We checked in around 5:30 pm after spending a day doing excursions. There were multiple spiders and other bugs, dust everywhere, hairs and stains on the sheets, hairs in the drain, empty wrappers, stains on the faucets, plumbing that leaks used water to the floor every time you wash your hands, etc. We went back to the check in desk and told them about the condition of our room. Apparently, the worker at the front desk is the owner’s son. He told us they have no other room availability and he saw the cleaning lady at our room this morning. There was nothing else he said or was willing to do. My family and I ran to the dollar general nearby and bought cleaning supplies. We spent the next hour cleaning the room, putting our own sheets on the bed, etc. The manager- who is apparently the owner and there is no actual manager- was supposed to meet us at 9 am the next morning. We waited for several minutes and he showed up to the front desk looking surprised to see us. As I yet again began explaining the condition of our room, another customer came in and he went to help her mid-conversation. She had some complaints, so he asked her to go outside with him. At this point, we all went outside because I also was trying to voice my concerns and this was unprofessional of him. She reported hair in the drain, a clogged drain so they couldn’t shower, blood on the sheets, etc. I jumped in and explained my situation as well. The owner essentially blamed us for not bringing it to his attention earlier—even though we reported this to his staff within minutes of checking in. He raised his voice numerous times and kept trying to pass us off to his Housekeeping colleague (bless her soul for everything she puts up with). She clearly told us that there is nothing she’s able to do for us in her position and that it would be up to the owner. The owner refused to listen to us, refund us, or do anything about this experience. He stated that since I booked through ******* he couldn’t do anything- although I paid there in person with my credit card. He even demanded the key from me to check me out, while all our stuff was still in the room and we hadn’t packed up yet. This owner was inappropriate, disrespectful, and unprofessional. This hotel room was disgusting, unclean, and very concerning during a pandemic. There was no cleaning/disinfecting done in our room prior to our arrival. That all being said, the next morning, we saw that there are actual children who are working there (younger than 14, but we did not ask their age). They claim to be helping their “Auntie,” but they are doing actual labor. This is another huge concern, and we plan on reporting this business. I do not recommend staying here. I am appalled at any positive reviews, as clearly anyone who thinks this place is “clean” has impeccably low standards. Do not come to this hotel.

Probably the WORST motel I’ve ever stayed at. Blood stains on ceilings, stains on towels . Sockets hanging off wall. Dirty linens . As soon as you walk in the room a strong odour of urine coming from the washroom. We looked everywhere in lake George for something else after driving 7 hrs but it was Saturday night and nothing available anywhere. We even contemplated sleeping in our car. RUN from this place . It should be condemned.

Booked months ago. plans changed. cancelled weeks in advance by leaving a voicemail on their generic phone as well as emailed four times with no response. We of course were charged. They claim we never called or received email. Will be disputing as I have all the evidence.

Disgustingly dirty place to stay!! Doubt the room was ever cleaned prior to us arriving. Water didn't work when we checked in. Once it finally worked, there was no hot water. The sheets on the bed kept coming off throughout the night. The smell in the room as a stuffy mildew smell. Had to keep AC on all weekend to help with the smell. The playground is not safe or clean for children to play. ****s were growing out of control on the property and really, I could go on and on. The pool did look amazing, but the gate was locked and we could even enjoy sitting by it. Definitely will not be back!!!!