Regency Inn Lakeport

The hotel was very quiet. The location by the lake was beautiful. But when had first arrived he couldn't find our reservation. When we had got to our room I took a look around the room and saw hair in the bathtub there was mold in the ice trays in the freezer along with a very wet freezer . They don't have sheets on the bed it was just flat sheets covering the mattress. We didn't get room service the entire time we were there. We definitely won't be staying at this location again.

The biggest problem was the “check in” at the hotel was horrible. They claimed not to have my ******* reservation information. I showed the clerk my reservation email and he demanded I pay him. I explained I already paid through ******* and showed him the email that reflected the details. He refused to check me in and did nothing to try to verify the information. I had to call ******* and after 20 minutes of talking to a representative I was told I would need to be transferred to another department. And of course the call was disconnected. Did I receive a call back even after I had verified my call back number - no I did not receive a call back. So I had to call ******* again and verify all my information, then I was transferred to the other department, and after 1 hour total I was able to check in and get my room key. It was terrible on both the hotel clerk’s behalf and also ******* (who according to the clerk hadn’t sent over the reservation information. Honestly it was by far my worst experience checking into a hotel and I have stayed at several hundreds of hotels/motels.

Bed was very comfortable

you can hear mice in between the wall chewing wood or wires

Will stay somewhere else next time

Significant parking for boats, and the power outlets nearby worked

This is an unpretentious and economical but wonderful place to stay in downtown Lakeport. We came for a long weekend to cycle and kayak and get away. Our room was meticulously clean, had a comfortable king-size bed, was well-lit, had lots of hot water with good pressure, had fast, free WiFi and a new TV. The best was the manager who was friendly, helpful and wanted to be sure we had a good time. We will stay here again.

Heaters did not work,got to room too late in the evening to complain

This is a basic, somewhat updated, mid-century motel. My room was very clean, but basic. I was impressed with the on-site management who took great pride in their motel. The motel is convenient to downtown Lakeport and many local events. Nice view of the lake.