A lovely hotel on a heritage site . The staff really make your stay feel comfortable and welcoming and the food is great quality. My suggestions for improvement would be to consider discounts for hotel guests for the museum and cafe / on site. Whilst the shop had a discount for guests , it wasn’t mentioned at the till so wasn’t seen until after I’d paid. I’d also like to see a fridge/ mini bar in the room. Continental breakfast had fewer choices than I would have expected, but was still very good . Cooked breakfast was excellent. Would recommend staying here for a short break as plenty to do on site, from the walk to the falls, the museum, cafe and the hotel spa/ leisure suite. I think the hotel is nice, but to elevate it to a 5 out of 5 it needs a little extra something. For example - consider a coffee machine in the rooms, a wider range of teas/ coffees and some complementary vanity sets in the bathroom. Otherwise, bed was good quality and furnishings were well maintained and in good condition.