I stayed at the Hampton Inn for a Conference with Friends. During our stay the hotel lobby was very well kept and the breakfast was average - it wasn't bad just not a big selection. But the lady who took care of the breakfast area was awesome - she does a GREAT job! I hope the owner of this hotel realizes the assets he has in this employee. However this hotel has a few issues - one huge issue is the fact that they only have a maintenance person available from 8 a.m. to 5 p.m. anytime outside of that time frame - you are on your own (No Help) even from the front desk. We found this out around 11 p.m. on a Saturday night when our toilet was clogged and they basically told us to wait until 8 a.m. for maintenance or plugg the toilet ourselves!! NOT GOOD CUSTOMER SERVICE from the front desk.....they need to fix this problem. The other issue we had at the hotel was it had snowed Saturday morning and although it melted quite a bit there was still lots of ice in the parking lot - made it hard to walk without sliding. Otherwise the hotel is very clean and nicely kept from what I could tell.......Thank You