Newport Wales (M4, J24)

Paper thin walls and a ceiling that bounces when the people above walk around. 2am fire alarm which the receptionist didn’t seem to know what to do. Doors slamming and people talking in the main corridor through the night. Fair to say that I had very little sleep and will never ever stay here again.

Fabulous thank you

great comfort beds , easy check in , good quality room amenities, ample parking , great location. tasty breakfast as usual. Thank you

staff are very accomodating abd lovely. Room is clean and beds are comfy. we had a nice sleep, undisturb despite it is on the M4.

Another good stay at this hotel for a work conference. Staff helpful and room clean and spacious. The only issue was the room was very warm, but the staff provided me with a fan which was appreciated and advised me to put iced water in-front of the fan which did help. Food at the restaraunt was good and staff very accommodating

Ask for a top floor bedroom as we were kept up all night by the people above us - happens every time we stay here. Musky damp smell in room 9. WiFi very poor.

We will look for another Company or method in the future as you no longer allow my Son to share a room with the rest of the family as he is 18 years old. This spoilt our trip as we had to spend the evening apart. There is no socialising area and doubled the cost of accommodation.

Another excellent Premier Inn to add to the list of goodens in the South Wales area. Friendly, efficient reception, warm, cosy room and plenty of comfort. Enjoyed a brilliant night sleep and felt highly refreshed in the morning. Two things prevent a five star review: the first is the price, since Premier Inn have raised their rates massively it's difficult to get a good deal here. Secondly, both the window and slider were broken in my room, so it got a little cold at times. Overall though a really good hotel and wouldn't hesitate to stay again if a decent rate presents itself.

We paid £40 in advance for breakfast: but no time slots were available in the mornings during our 2 days at the hotel. We did not have hot water the second morning. We were very disappointed about all that!