Building 16, No. 1088 Danxi Avenue, Lanxi, Zhejiang, ChinaView Hotel Details
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VEEGLE BY LANDISON HOTEL LANXI Guest Reviews
4.7/5
Outstanding
667 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(667)
Positive reviews(649)
Reviews with photos/video(98)
Delicious breakfast(126)
Convenient parking(35)
Friendly front desk staff(35)
Perfect for kids(13)
Excellent room layout(8)
Well decorated(6)
Nice toiletries(6)
Stayed multiple times(5)
Negative reviews(18)
Ncholck
Business Single Room
Stayed in Jan 2024
Solo travelers
35 review
4.2/5
Very Good
Posted on Jan 26, 2024
good for business, big room, breakfast is ok
Response from Property: 尊敬的賓客:您好!從您的評價能看出來您對我們的酒店是滿意的,但是點評分沒有給到5分,我們感覺到很難過呢,如果您有任何意見或者建議都可以第一時間聯繫我們哦!真誠期待您再次光臨雷迪森維嘉酒店,祝您生活愉快!
Benlausk
Business Single Room
Stayed in May 2023
Business travelers
33 review
4.7/5
Amazing
Posted on May 27, 2023
Quiet and clean place. For price, it is excellent
Response from Property: 尊敬的賓客:您好!感謝您選擇入住雷迪森維嘉酒店。每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望雷迪森會是您回憶裏最温馨最獨特的那個,期待您的再次相遇。
Andreas Guzek
Executive Single Room
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 8, 2023
Nice rooms, Good Breakfast and friendly staff
Response from Property: 尊敬的賓客:您好!衷心感謝您對酒店的支持與點贊,很高興酒店的服務和硬件能夠獲得您的認可,您的滿意是我們最大的心願,為賓客提供最優質的服務,能給帶去舒適愜意的休息環境,提供温馨的服務是我們的榮幸,真誠期待您的再次光臨!祝您生活愉快!
Sansiwu0754
Executive Single Room
Stayed in Nov 2023
Couples
12 review
2.7/5
Posted on Nov 13, 2023
The attitude of the front desk clerk was very good. They even upgraded the room type when I went there. However, the nightmare just started.
1. Toiletries should not be placed on the sink but on the bedside table.
2. There are only two cups on the sink in the entire room. Is it for washing or drinking water?
3. The shower head in the shower room is broken and sprays water up and down.
4. The nightmare started. I turned on the air conditioner at 26 degrees Celsius. I woke up from the heat less than an hour after sleeping. When I saw that the temperature was 29 degrees, I thought I had adjusted it wrong. I got up and checked to see that it was correct. I adjusted the temperature to the lowest setting and fell asleep again. It will change to 30 degrees in a while, which is called a depression. I went to the sauna twice in one night, barely slept, and checked out early in the morning.
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for your recognition of our hotel front desk staff. We were reminded about the placement of toiletries when we checked in! Regarding the problem of not being able to find drinking cups in the room, our cups are placed in a more eye-catching position on the minibar countertop! As for the problem you mentioned about the broken shower head, we are currently investigating and have found no such problem! If you have any usage problems, you can contact us as soon as possible so that we can deal with it. Regarding the issue of the room being hot, due to the low outdoor temperature (10-15 degrees), the hotel's central air conditioner is in hot air mode. If you feel hot, you can turn off the air conditioner! If you have any questions next time, contact our hotel front desk or guest room as soon as possible, and we will deal with it for you as soon as possible. We sincerely look forward to your visit to Radisson Vega Hotel again, and wish you a happy life!
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Fanhui
Business Standard Room
Stayed in Feb 2024
Business travelers
16 review
1.0/5
Posted on Mar 4, 2024
There is no partition in the standard toilet, making it troublesome to take a shower during a business trip.
There are only hard benches in the hotel lobby, and soft sofas are in the paid lobby bar.
All bathroom supplies are hidden in the bedside table. In order to circumvent relevant policies, they are too lazy to take the time to give them directly to customers every time. I called the front desk to ask for a toothbrush and was told it was on the bedside table.
I have developed a bad habit after staying in mid-to-high-end hotels too many times. I forget to return my room card when I leave the hotel. I received a call in the afternoon and learned that the hotel room card must be recycled. I offered to compensate the card directly, but the hotel said that one card was 50 yuan and two cards were 100 yuan. I broke out in a cold sweat. There was no express delivery during the New Year, so I asked someone to send the card back from Hangzhou. A read-write card that costs only a few cents has been doubled to 50 yuan. The hotel's revenue-generating model is really ridiculous.
Only when hotel chains pay more attention to detail can they establish a good brand. They are no longer as good as Atour, so don’t let yourself become inferior to All Seasons.
The price has already been increased during the Spring Festival, so don't worry about the bad reviews.
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Original TextTranslated by Google
Response from Property: Hello! The hotel room bathrooms are separated from wet and dry areas. The sofas in the hotel lobby bar can be used to rest for free. There are many guests during the Spring Festival. For the convenience of guests, disposable items are placed in advance for reserved rooms. All hotel room cards should be recycled. The room card compensation price is based on understanding of the market. After seeing your suggestions, we will make corresponding adjustments. In terms of customer communication, we will strengthen the speech training of employees. We deeply apologize for causing you a bad experience and sincerely look forward to your visit again! Happy new year!
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Guest User
Executive Single Room
Stayed in Jun 2023
Business travelers
15 review
2.0/5
Posted on Jun 8, 2023
There is a bathtub in the picture of the booked room, but there is no one. I called the customer service and was asked, "Only luxury is available. Do you want to change to luxury?" Funny, this is not a question of whether I want to change, this is Your pictures ask for real questions, which misled me and made me look like I'm here to find fault. Later, I thought I was too tired to forget it, but the sheets were dirty when I lifted the quilt. I called to change the sheets and waited for 20 minutes. This time it can be said that the experience was extremely bad.
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Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am very sorry that I did not give you a satisfactory stay experience. It is the constant concern and supervision of guests like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. Regarding the picture problem you mentioned, which caused a mistake in our work, we have now replaced the picture in time. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! We sincerely look forward to your stay Come again!
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Anonymous User
Business Standard Room
Stayed in Apr 2023
Solo travelers
1 review
2.5/5
Posted on Jun 8, 2023
The sound insulation effect is too poor, the sanitation is average, and the food looks too ugly on weekends. Guoduan chose Shimao
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sincerely thank you for staying at Lanxi Radisson Vega Hotel. We are deeply sorry that we did not contact you immediately to follow up on this issue. We hope for your understanding. Regarding the sanitation you mentioned, generally you refer to the sanitation of the room, so that we can make rectification in time. There is also the sound insulation problem you mentioned. Our rooms have sound insulation cotton between each room, and the sound insulation effect is still good. There is also a question about the weekend price, because these two days are the local bayberry festival in Lanxi , so the price has been raised, please understand! Your opinion will help and prompt us to continuously improve our work and service products, and it is our great honor to serve you and your friends better. Here, I sincerely invite you to stay in our hotel again, and we will do our best to make up for the shortcomings so that you can enjoy the best service. If you have any needs during your stay, please feel free to contact us to solve your problems. I wish you success in work and a happy life!
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Anonymous User
Duplex Loft Suite
Stayed in Jan 2023
Family
13 review
4.7/5
Amazing
Posted on Jan 30, 2023
The overall satisfaction is very high, the facilities are complete, the environment is very elegant, the breakfast is very rich, the air conditioner is sufficient, and the electric curtains, but the dinner during the Spring Festival holiday cannot be solved in the hotel. Fortunately, it is not far from the place to eat outside. There are waiters recommending the hotel. It is cost-effective high
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your thoughtful evaluation. Our hotel not only has guest rooms, but also restaurants and banquet halls. It is also a good place for you to entertain guests, gather with relatives and friends, and take a leisure vacation. We sincerely look forward to your coming to Radisson Vega Hotel again. Looking forward to seeing you Come again! Happy new year!
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Mingzhu
Duplex Loft Suite
Stayed in Nov 2022
Travel with friends
33 review
5.0/5
Outstanding
Posted on Jan 14, 2023
The location is good, next to the main road, it is very convenient to get in and out. There is free parking. The room facilities are complete, the living room is relatively large, the bedding is good, and sleeping is very comfortable.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for choosing Radisson Vega Hotel and recognizing us so much. Every Radisson Hotel employee will be grateful and do better. "Exquisite life, never-ending" is the service principle we have been following. We will make persistent efforts to improve the service quality to the best and hope to be your friendly partner on the journey. We sincerely look forward to your next stay and more surprises are waiting for you to experience!
Response from Property: 尊敬的賓客:您好!非常感謝您對雷迪森維嘉酒店的支持與認可,很高興能帶給您一次愉快的入住體驗!欣喜於您的相知,感動於您的厚愛,我們將以更加熱情的服務和高性價比的產品為每一位客人留下最美好的回憶。衷心希望您可以一直作為我們成長的見證者,讓我們有更多的機會為您服務,祝您生活愉快!