Yixinen Hotel (Lanzhou Wuquan Square) Reviews

Name: Yixinen Hotel (Lanzhou Wuquan Square)
Address: 2-3F, Shanshui Mingting, No.158 Jinchang South Road, Chengguan District, Lanzhou, Gansu, 730000, China, 2-3F, Shanshui Mingting, No.158 Jinchang South Road, Mainland, China
Rating: 4.6

Yixinen Hotel (Lanzhou Wuquan Square)

2-3F, Shanshui Mingting, No.158 Jinchang South Road, Chengguan District, Lanzhou, Gansu, 730000, ChinaView Hotel Details

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Rooms and Guests

Yixinen Hotel (Lanzhou Wuquan Square) Guest Reviews

4.6/5

Very Good

708 review

Verified reviews

Location4.6

Amenities4.6

Service4.7

Cleanliness4.7

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All reviews(708)

Positive reviews(683)

Reviews with photos/video(43)

Classy environment(69)

Friendly front desk staff(54)

Delicious breakfast(40)

Easy to get around(31)

Quiet & comfortable(22)

Comfortable bed(8)

Perfect for business trips(5)

Stayed multiple times(3)

Negative reviews(24)

Guest User

Superior Queen Room With Memory Foam Mattress

Stayed in Jun 2023

Solo travelers

19 review

4.5/5

Great

Posted on Jun 17, 2023

Quite clean and central but room without window. Nice breakfast.

Response from Property: Thank you very much for your stay and sharing your stay experience. We will continue to improve the quality of service and facilities, hoping to bring a warm living environment to every guest. We look forward to your next stay and wish you good things every day

Stephen

Memory Foam Double Room

Stayed in Jul 2022

Couples

49 review

4.0/5

Very Good

Posted on Jul 8, 2022

What you’d expect from an Ibis with clean and functional rooms. Service was generally really good although a few were a bit petrified of foreigners which is perhaps understandable when they see so few in this area of China. However, most staff were really friendly and helpful.

Ardi in China

Stayed in Jan 2022

Couples

60 review

4.0/5

Very Good

Posted on Jan 31, 2022

Great location and welcomes foreigners however there are no parking spaces provided! dont be deceived by the parking lot in the photo.

Response from Property: Holle，distinguishedguests！First of all，thank you very much for staying in our hotel .Regarding the problem you mentioned the parking lot is outsourced by the property ，and there isnoparking lotin the hotel itself .welocome again

Guest User

Stayed in Oct 2021

Couples

5 review

4.0/5

Very Good

Posted on Oct 14, 2021

Good but the breakfast need to improve

RwanfengA

Superior Twin Room (Memory foam mattress)

Stayed in Feb 2024

Travel with friends

13 review

2.0/5

Posted on Feb 29, 2024

Selected Afternoon Tea: Didn’t enjoy it Butler turndown service: Didn’t enjoy it either Facilities: Windows are the same as none Health: OK Service: Nothing to say This water is fine water It's very depressing to live in. There's no soundproofing. The neighbor next door is a bit noisy at night. I don't know what the extra towel is for. The toothbrush is very hard. It would be nice if I didn't force it.

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Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management. We will find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. I believe that when you stay next time There will be a brand new experience and we sincerely invite you to come again!

Guest User

Cozy Queen Room

Stayed in Aug 2023

Family

1 review

5.0/5

Outstanding

Posted on Aug 20, 2023

There is a warm greeting as soon as you enter the door. There are afternoon tea cakes and yogurt at the front desk. The front desk staff is enthusiastic and professional. He also introduced me to delicious restaurants nearby. The room was generally very clean and well cleaned. There are many kinds of breakfast, and there is also a washing machine for washing clothes. The surrounding area is also very convenient, not bad. I will choose this store again on the return trip.

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Response from Property: Thank you for your thoughtful review, we always believe that you can do a good job if you put your heart into it. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome you to come home often~

naroto

Cozy Queen Room

Stayed in May 2023

Family

8 review

5.0/5

Outstanding

Posted on May 3, 2023

The location of the self-driving tour is not bad. It is in the downtown area 🈶️Paid parking lot🅿️The location is also easy to find. The front desk service is good at helping to upgrade rooms with windows. Gold card members can enjoy free cocktails 🍹, and the hotel serves a variety of breakfasts, which are clean, hygienic and healthy. As an international brand, the rooms are hygienic and the beds are comfortable and it is worth choosing frequently.

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Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring every guest a comfortable stay experience. We are really touched by your satisfaction and affirmation. We will keep working hard and always be ready for you to come back anytime

台湾大张

Cozy Queen Room

Stayed in Aug 2023

Solo travelers

13 review

2.7/5

Posted on Aug 17, 2023

It's quite a distance from the last Ibis, and the location is not good. I didn't see the safety ladder, but taking the elevator (no sign) is dangerous!

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Response from Property: Dear guest: Thank you for staying at Ibis Wuquan Hotel. We are very sorry to disappoint you during your stay. We are deeply sorry for this. We will study the issues you mentioned carefully and actively rectify them. Thank you for your help. We hope that you will be happy with your stay. We will provide you with a satisfactory stay experience next time you stay, and we hope that Ibis Wuquan Hotel will become your first choice in Lanzhou.

Anonymous User

Deluxe Queen Room With Memory Foam Mattress

Stayed in Jul 2023

Family

1 review

1.0/5

Posted on Jul 31, 2023

The sanitation is very poor, the facilities are old, the room is very small, there is a window, but it doesn't exist, the environment is bad! The hotel doesn’t even have a lobby! There were mold spots on the walls of the room, and I didn't dare to sleep all night! Bring your own sheets and blankets.

Original TextTranslated by Google

Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.

Anonymous User

Superior Twin Room (Memory foam mattress)

Stayed in Jun 2023

Travel with friends

18 review

4.7/5

Amazing

Posted on Jun 26, 2023

The location of the hotel is good. It's very convenient to eat and go around. It's quiet at night. It's not far to go anywhere. The omnipotent No. 137 bus is always by your side. Hygiene is good and well organized. It would be better if the room was bigger, windows are better than none, and there is only one charging plug, (there was one in the bathroom that I didn't find at the beginning), which is obviously not enough for a standard room. This should be improved.

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Response from Property: Thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management, find out the deficiencies from the subtleties, maintain the good aspects, and improve the deficiencies. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again. the

Anonymous User

Superior Twin Room (Memory foam mattress)

Stayed in Jun 2023

Couples

3 review

5.0/5

Outstanding

Posted on Jun 20, 2023

The service is very good, very clean, and the breakfast is also good. The location is very convenient and the traffic is very convenient. It takes a few stops to the Yellow River Bridge. The waiters are very enthusiastic. It is also very good for me to take my children with me.

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Response from Property: Hello! We are very happy and satisfied to see your comments. We will continue to provide the best service to every guest, and will continue to improve and strive to do better. I wish you a sunny mood every day, and look forward to seeing you again!

Guest User

Cozy Queen Room

Stayed in Mar 2023

Business travelers

8 review

1.7/5

Posted on Mar 19, 2023

Friends who want to stay in this hotel, please be careful! First of all, there is a parking place downstairs. The parking fee is very expensive. We parked for more than 20 yuan for one night. When we came in and out, we had to wait for the staff to come down from upstairs to open the door. Then there was the room. The soundproofing was so bad that the next door was hit. I had an argument with my girlfriend on the phone that night and I couldn't sleep all night.

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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. I'm very sorry, please give us a chance and welcome you next time!

Guest User

Memory Foam Twin Room

Stayed in Aug 2024

Family

9 review

5.0/5

Outstanding

Posted on Sep 1, 2024

房間很舒服酒店管理很好服務員態度很好酒店睡的很舒服早上的早餐也很好吃唯一的不便就是酒店停車費需要自費

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