Lanzhou Puyue Hotel

Lanzhou Puyue Hotel Reviews

Lanzhou Puyue Hotel

No.239 Xijin West Road, Qilihe District, Lanzhou, Gansu, ChinaView Hotel Details
Lanzhou Puyue Hotel
Lanzhou Puyue HotelLanzhou Puyue HotelLanzhou Puyue Hotel
Check available rooms for your travel dates
We Price Match
1 night

Lanzhou Puyue Hotel Guest Reviews

4.1/5
259 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(259)
Positive reviews(227)
Reviews with photos/video(44)
Awesome rooms(61)
Convenient location(55)
Close to metro(24)
Would stay again(15)
Many dining options(14)
Offers pick-up/drop-offs(8)
Convenient public transportation(6)
Friendly front desk staff(5)
Negative reviews(32)
Guest User
Platinum Deluxe Double Bed Room (Warmth Premium + Secure Stay + Air Conditioning)
Stayed in 7. 2024
Couples
1 review
2.2/5
Posted on 23.7.2024
We booked and payed for a deluxe room and received a far smaller and inferior room. We questioned this and we’re told it was a deluxe room. This wasn’t true as we saw one across the corridor. The room was very small with shower over the toilet and floor very slippery. They did provide flip flops to try and alleviate this. All the bathroom fittings were rusty. The bed was atrocious with springs pushing into your body no matter how you tried to sleep. There is no security with open access straight off the street to elevators and then your room. The only thing that worked well was the aircon.
Response from Property: Hello, thank you for choosing to stay in our hotel. We will arrange the room you booked for the deluxe king-size bed. Because the bathroom floor is a bit slippery, we provide non-slip slippers in each room. Our beds are moderately hard and soft. If you want a particularly soft bed, you can book a five-star hotel. If you are so dissatisfied, you will not choose to stay for two more days. I wish you all the best.
Sheila
Superior Standard Room
Stayed in 5. 2024
Travel with friends
4 review
3.7/5
Posted on 24.6.2024
Room is very small as the hotel is actually is an apartment unit converted into a hotel accommodation with 3 unit bedrooms.Good for solo, friends or couple travellers not recommended for famillies.Room is really really small.Only location wise is very good cos it's just next to the MRT station where you can take to the different shopping malls.
Response from Property: Hello, thank you for your evaluation at Boyue Hotel. First of all, the superior standard room is the room you booked, which is about 20 square meters. Our room is considered large in the same level of hotel, and the cost performance is very high. Next time, please book a business standard room of about 30 square meters. Please experience it. I wish you a safe journey.
Guest User
Premium Standard Room
Stayed in 4. 2024
Couples
11 review
5.0/5
Outstanding
Posted on 15.4.2024
*If you are going to Lanzhou …* … this is the hotel to stay especially if you are an independent traveller! Even before arrival we reached out to Li and she promptly promised to send a car to meet us upon arrival at Langzhouxi. The Tumendun metro station is right in front of the hotel. So is the bus stop which serves buses running to several Lanzhou attractions. Aside from the obvious locational advantages the thing that strikes me most is the warmth and hospitality of the family running the place. Everyone from father, mother, 2 sons to DIL was eager to help with any questions that we might have. We couldn’t believe how patient they were in providing invaluable insights for the benefit of the tourist. The room and bathroom were kept clean. Hot and cold water were readily available as well as a kettle. We are grateful and would like to thank the whole family for treating us like family during our short stay here!
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Paul Adrian Jones
Premium Standard Room
Stayed in 9. 2023
Other
34 review
5.0/5
Outstanding
Posted on 25.9.2023
Decent location (close to the old street), basic rooms but the staff were very friendly and helpful.
Response from Property: Thank you very much for your five-star praise! We will do our best to provide you with a better experience.
HORIKOSHI
Superior Standard Room
Stayed in 3. 2024
Solo travelers
14 review
3.7/5
Posted on 24.4.2024
It's close to 兰州西站 about 10 minutes by walk. OK
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Selected Double Room
Stayed in 9. 2023
Couples
22 review
4.0/5
Very Good
Posted on 15.9.2023
Only one metro station from the train station. We didn't find it at first, because the GPS location is not correct. The hosts are friendly. The room was a bit old and the bathroom small. Good for one night.
Guest User
Selected Double Room
Stayed in 9. 2023
Couples
14 review
3.5/5
Posted on 19.9.2023
Not far from west train station. Simple room but clean. Nice value.
Guest User
Superior Standard Room
Stayed in 8. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5.8.2024
The hotel has convenient transportation, is close to the West Station, and has a clean and comfortable environment.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Premium Standard Room
Stayed in 7. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 25.7.2024
The boss's service is excellent, the environment is clean and nice, and it is close to the high-speed rail station. It is highly recommended.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in 7. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 23.7.2024
The room is clean, the service is good, and it is close to the subway station. Lanzhou West High-speed Railway Station special car pick-up service: free pick-up
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
GSHL
Deluxe Queen Room
Stayed in 6. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 27.6.2024
The room is clean and tidy, the air conditioning is powerful, the boss is friendly and the pick-up service is very good. It is very convenient to eat around. There is a place to eat on the opposite sidewalk. Turn left and keep going. There are several food stalls. There are many people eating barbecue.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Bakushanren
Single Room
Stayed in 6. 2024
Travel with friends
2 review
1.5/5
Posted on 17.6.2024
The room has a strong smell, especially the bathroom is too small and dirty. The sheets are dirty. It is not safe, especially in a residential building.
Original TextTranslated by Google
Response from Property: The room smelled bad, you couldn't have not called me, we changed rooms one by one, it couldn't be dirty, first of all, you booked four rooms, one single room, one king-size bed, two standard rooms, you called me in advance to pick me up, I upgraded the single room you booked to a king-size bed for your convenience. We also communicated in advance, I said we have an apartment for you to live in directly, and you agreed, the next day you left 7 suitcases at our front desk at 7:30 in the morning and didn't come to pick them up until 5 pm, if it was so unsafe, why did you leave your luggage there?
LvluoRH
Deluxe Queen Room
Stayed in 6. 2024
Other
14 review
4.0/5
Very Good
Posted on 13.6.2024
The train arrived very late, and the boss on the train started calling to pick us up, and waited at the exit early. The pick-up was also the reason for choosing this hotel. The hotel is located in a residential building, and there are many restaurants across the street to choose from. There are subway and bus stations not far away, and the museum is 1 stop away, which is very convenient.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Chenguang77778
Premium Standard Room
Stayed in 4. 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on 19.4.2024
The boss and his family are very enthusiastic, the service is very thoughtful, the environment is very clean, the surrounding commercial facilities are very complete, it is very convenient to eat and drink, it is less than 50 meters away from Didi Tumendun Station, and it takes less than 10 minutes to walk to Lanzhou West Station. I support the store to do better and better! It's really great, I will come again next time
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in 8. 2024
Business travelers
50 review
4.0/5
Very Good
Posted on 28.8.2024
The location is very good, right at the subway station entrance! It can only be considered a guesthouse! It's okay to stay for one night during the transfer! The room is on the second floor, along the road, very small, especially the bathroom! The air conditioner is on the windowsill, and it is very loud when it is turned on. If you don't turn on the air conditioner, open the window. The road is very noisy. I didn't sleep well all night!
Original TextTranslated by Google