Renjianzouyitang lvyou
December 31, 2021
I made an appoin**ent for 12/30/21 and we marked we would be late, we arrived at about 6. As a result, there was no one in the hotel! Then where the security told us that the hotel should be closed for the typhoon! I looked back and it turned out that the fee could not be refunded, the hotel told me where to book and where to refund because they hadn't received the payment and the hotel didn't have any staff working! But Ctrip wrote that there is no refund! More than 400 RMB is just a loss! I could only book one night at a nearby hotel! Can't negotiate with Ctrip! I think this Ctrip will lose a large number of customers if it doesn't understand this matter! Congratulations on Ctrip!
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