Guest User
January 2, 2024
They gave us a cold room, we waited for it to warm up for an hour, but in vain, then we realized that the heating system of the room was not working. Even though we went down to the reception and told them there was no other room, we slept in the cold and got sick. The sound of pulling chairs keeps you awake all night and from 08:00 in the morning. Not to mention the breakfast staff who physically intervened by preventing me from taking water in a small water bottle at breakfast and preventing me from taking a single small tangerine with me. The staff is rude and unhelpful. Neither the hotel nor the staff are 4 stars. Regret .
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