Hotel Moka

Certainly beautiful hotel and located in an excellent location. I only give three stars however because the breakfast is absolutely not up to the price paid (spaghetti one morning and meatballs the next. No fruit, no jam and juice with no choice). In the evening, as soon as we arrived, we had dinner but without being able to pay in pesos. The reception staff however were very friendly and efficient

Wow what a beautiful area and special hotel! Just opened again after the hurricane. You get a great welcome, there is a restaurant, bar, shop wifi. Beautiful walks and views. Lake and river that you must have seen. Really recommended! (Also nice and cool)

The power cuts have already been mentioned, 2 nights and more than 8 hours per night. They told us that the hotel did have a generator but it had no fuel. What poor management and how do these very polite and caring employees put up with this 19th century hotel management? Apart from the heat at night, they left us sandwiches already made the day before without refrigeration. My wife and I have been having stomach problems and pain for several days now, we had to cancel several excursions. And the worst of all was the breakfast, leftover food from the previous day(s). Chickpeas, Cake, Pizza. Thanks to Moka, a vacation has been completely changed.

Power outages lasting more than 12 hours. All the good things about this beautiful hotel and the staff are ruined by this. It is illogical that in a tourist place there is no electricity for so long. Instead of relaxing, customers leave stressed with this situation. It is a pity because it is a very beautiful place with attractions such as the canopy and the river and as I said, the staff is very friendly.

Very very average. Clean hotel. Random wifi. Swimming pool not usable due to the storm. No water one morning when getting up (resolved within the hour). Unfriendly staff except at the bar. Terrible breakfast Only positive point... the making of excellent cocktails!!

The hotel is literally a paradise, the rooms have 5 star comfort, from the room you have an impressive view of nature, the rooms are extremely clean, they take care of all the details, impeccable supplies, from the bathroom tub there is an intoxicating panoramic view. The staff is fascinatingly friendly, they strive to serve you with a big smile. The gastronomic offerings are spectacular, the bar has very tasty drinks and a wide variety. In the restaurant the service is unbeatable and the food is something from another world, you can see the love with which it was made, because there is plenty of flavor. Nothing negative to say, in Cuba there is no hotel as good as this one, by a wide margin of comparison the best hotel we have been to. The calm and peace that you breathe is priceless. We will undoubtedly enjoy the time we have left here and we will return for more. Do not hesitate to visit this place % recommended. It is a pity that this hotel is not more widely known to the public, it needs more marketing so that everyone who loves nature can enjoy such an impressive opportunity.