The Westin Lake Las Vegas Resort & Spa

Classic resort American style with ample space and freedom in explorations.Lakeview room was splendid.

The environment is perfect and the room is so big and tidy. I really love this place

I would like to commend the front desk staff for their exceptional friendliness and helpfulness throughout our week-long stay. Indeed, the entire staff demonstrated a consistently friendly and welcoming demeanor. Upon entering our assigned room, we noted a musty odor. I promptly contacted the front desk and was informed that a room change could be readily accommodated. Our initial accommodation on the fifth floor presented an issue with air quality, just a foul smell! Following a room change to a newly renovated seventh-floor unit, as advised, the situation appeared resolved until the third day of our stay. The room exhibited several oversights in its preparation, including an unswept floor, an improperly made bed (where the comforter merely concealed unmade sheets and blankets), an unreplaced and unemptied ice bucket liner, and a lack of replenished toilet paper despite the extra roll being used. Furthermore, coffee stirrers and cup covers were not provided, and no laundry bag was available for service. An empty hand lotion bottle was left without a replacement, and the drinking glasses remained untouched, raising questions about their intended replacement or cleaning. While I have enumerated these specific issues, I trust that the general concern regarding housekeeping standards is clear. Despite these housekeeping challenges, our overall experience was highly enjoyable. The breakfast buffet staff provided exceptional service, and the front desk and outdoor personnel were equally commendable.

They over booked up, yes gave us another resort to go to but we should have been refunded for the inconvenience

I love this resort it is beautiful restful, friendly service, pools are amazing. The hot tub was unfortunately not working. Golf course close by. A shout out to River Mountain Bike Rentals for their service, close to the hotel and so many pathways in the vicinity. Walking distance to water sports and restaurants by the Hilton. So much to do here!

Walls/doors/windows are paper thin. It was so loud in our room all night long. I’m glad I brought ear plugs. No maid service and we stayed 2 nights.  Otherwise it was great.

They had a fire alarm go on at about 7am and have everyone evacuate their room & no refund/ voucher. Nothing Annoying and inconvenient