Holiday Inn Club Vacations at Desert Club Resort, an IHG Hotel Reviews

the hotel asked for $90++ per day for housekeeping. It wasn’t mentioned anywhere on the reservation that housekeeping is charged extra and I wasn’t informed of this while checking in.

Its was close to venetian expo

Having return from my beautiful experience prior this time was not the same. Done what I've never done before stopped at Walmart and got some groceries to make some breakfast turned on the oven placed the beacon started to make the eggs and a bunch of roaches processed to come out from all over. Completely disgusted stopped called front desk they said someone will be out shortly. Called back after sitting patiently for about an hour called back the younglady had someone out. He sprayed some stuff and said onec we some back they should be laid out dead. For who to clean up had to call for towels no room service. Pool was dirty the only one they keep presentable is the one in the front w the waterfall for appearance. Not what I had experienced in my prior visits. Explained the inconvenience at check out due to the roach infestation and she was completely dismissive I never leave reviews but this experience was disappointing

Excellent actually a little distant from ***** but great

Relax

The hotel is right next to the big ball, quiet in a busy area. My teammate accidentally left his wallet in the hotel safe when he checked out. After contacting the hotel security, they responded the next day and the money was returned intact. Thank you!

The location is very convenient. You can see the spherical cinema without leaving the hotel. There are stoves and kitchen supplies in the room, so you can cook in the room, but the facilities are a bit old.

I am very satisfied. It is convenient to go to the supermarket to buy some food to cook by myself during the business trip! There is a washing machine and dryer, which is convenient! Convenient transportation, super friendly service! ! recommend! !

Very clean and comfortable 😌

Everything was amazing! Living with children in such villas is just an ideal option!👌🏼

Check in time was 4 PM and we were not able to get into our room until 6:30 PM. Well nearly every staff member we encountered was polite when I expressed disappointment to the person who let me know that our room was finally ready. There was not even an apology. There was also a very loud noise in the middle of the night that I assume was from plumbing or a shower in another unit.

Location is perfect. Close the High Roller and SPHERE. But no elevators, we had to stay on 3rd floor with baby and stroller, and it was a torture yo gonup and down for 4 days.

Almost everything is good about this resort. The only thing that i didnt like is that the staff kept openeing or tried to open my room door. It atleast happend twice a day. I nevered requested service and they still kept coming to my room and tried to open door. Ive stayed at this resort atleast 10 times and its the first time it happened to me

Several room amenities did not work. We had no hot water in the 2nd shower which made the 2nd room useless for our family. Dishwasher didn’t work and room smelled a little moldy. We were on the 1st floor and could hear every step on the floor above us. Not to mention the preset room alarm that went off at 6am… plus daily maintenance work of some sort of drilling at 8 am. This was not the vacation I imagined