Holiday Inn Express & Suites Henderson

Overall the stay at this Holiday Inn, Henderson, NV was good. Location wise is bit far from the Las Vegas international airports compared to other hotels in the nearby Las Vegas ***** street. The only reason I picked this hotel was for free breakfast though this hotel is bit expensive compared to other famous hotels like MGM in the Las Vegas ***** street. 4 star for facilities as some of my favorite breakfast choice like pan cake, yogurt, apple juice were are available.

Stayed here on April 26, 2024 for 1 night in a 1 Queen Bed Suite for a total of $197.43. as this was just 1 night staycation, I must say I was extremely satisfied with my stay except for 1 employee who was extremely rude…. More on that later. Upon arriving I was quickly checked in handed a parking pass (free parking) and my room keys. I was put into room 126 which is a 1 Queen Bed Suite. The room was actually bigger than I expected more along the lines of an Embassy Suites. After getting settled in I made the walk over to the nearby Walmart to get some drinks/snacks for the night. Had dinner at the Pkwy Tavern Nextdoor and upon walking back in @ 10:30pm I asked the lady if I could get a late checkout and she was extremely rude saying “NO SOLD OUT” and she walked away I’m like wow. The next morning after the free breakfast I walked back up to the front desk to ask the gentleman working about a late checkout as I was hoping maybe the lady last night was going thru something but the gentleman informed me unfortunately we are sold out last night & tonight so he can only do the normal 11am checkout which I understood and told him about the lady last night and he said yeah she has an attitude I do apologize about that I said it’s all good I was just shocked how rude she was. All in all this Holiday Inn is decent, in a nice area with lots of shopping within walking/driving distance.

A very quiet and comfortable hotel. Very clean and has a great breakfast

The room was in poor repair. Shower did not work right, bathroom door did not latch, peeling wallpaper, chipped/flaking drywall, and the paint work looked like it was done by a toddler.

300$ a night for dirty sheets, plugged sink, tub spout coming off the wall, outlets didn’t work, broken soap dispenser and soap so old the were crusted over. I’ve been to better 60$ a night hotels.

We were so impressed with the check in staff. The young lady at the checkin desk was so friendly helpful and sweet! The hallways so clean The rooms were bright and sparkling clean! The breakfast was delicious and the staff were wonderful and friendly! We so wouid stay here again The value was good! We enjoyed our stay so much !

Every one that worked there was excellent very friendly and helpful