AnnetteV702
June 13, 2024
This off-strip property used to have nice extras and was a little hidden gem. But although they are renovating their top floor suites and convention rooms, the average guest room and guest experience has gone downhill. I was with a large convention group (who has been coming here for 10 years running) and boy were we surprised when we checked in to find no coffee makers, no refrigerators available, and a hefty $34 per day resort fee! Also, their coffee shop which once was 24 hours is now only open til 3pm. The only late night dining options are the food court, where you will have to wait almost an hour to get your food. The housekeeping service is by request only, which was not communicated on check in. After two day I found this out because I called housekeeping asking why my room was not tidied. Staff was friendly in all my encounters, which was a big plus. The guest rooms are still larger than most, though bathroom amenities have also been downgraded compared to my previous visits, But for a $34 resort fee daily, I'd expect a whole lot more, including wi-fi that was more robust.