Hilton Vacation Club Cancun Resort Las Vegas Reviews

We had a decent stay. There were a few things that we experienced that would prevent me from staying there again in the future. We called the morning of our check in to see if we needed to bring a pack n play for our infant, they assured us that they had them at the hotel. When we checked in (around 8:30pm), they said it would be up in our room soon. 30 min later, we hadn’t heard anything so we called and they said it was still on the way. We had to call two more times until they finally said they didn’t have any left. We had a not so great night sleep trying to accommodate the situation. When I spoke to them in the morning, it turns out the person from the night before just didn’t know where they were stored. We finally got it by lunch the next day. In addition to that, the room was “their best room” - we got a suite the day before at a discounted price. The room just felt older and outdated - the shower drain would flood and leak out into the bathroom, the carpet and furniture seemed older, etc. It wasn’t all bad - the room was spacious. It gave us plenty of space for our family. The pool was good, nothing particularly crazy but good enough for the kids to have fun. They did try to sign us up for a timeshare pitch immediately upon checking in. It’s worth noting that Hilton purchased this existing hotel, so it’s not up to the normal standard I would expect. Again, it was a fine stay but I wouldn’t stay there again.