DTLV, a Baymont by Wyndham

Roons are nothing like the advertisement. Not a decent a decent room, reserved a king and git a queen, Breakfast was a paper lunch bag, hair in shower, room smelled, extremely loud music from club & entertainment from accross the street until 8am, room would shake from the loud noise, wasnt able to sleep, floor was dirty, asked for extra linnen never received it, this is a motel not hotel, outside of motel dirty, smelled, would not stay here ever again.

No hot water in 1st room, poor cancelation policy, no TV in 2nd room and very poor "breakfast"!

Door was lose,, curtains didn't close, restroom door was dirty, window in restroom didn't have a screen, there was only 1 adult towel, phone didn't work, big window on front was dirty, there was no free breakfast/continental as advertised, our room was different than what was listed on our check out, young woman at the desk was sweet, helpful, and she assisted with what she could. Tv didn't work in our friends room, and she had all the same issues we had including no toilet paper, we bought our own.

I paid over $700 for a week at this hotel, and this was one of the worst experiences I’ve ever had. The property gives off a strong “rent by the hour” vibe and is not somewhere I would feel comfortable bringing my wife and four children. Check in was smooth, but everything after that was unacceptable. By 3:30 PM, every trash can on the property was overflowing with garbage. Walking to the room, I saw a large burn hole in the wall and a window panel held together with tape. Inside, the windows were extremely thin and the only barrier between my family and the outside. I did not feel safe staying here. This is not just a cleanliness issue, this is a safety issue. What makes this worse is a clear bait and switch. The photos online show a clean and safe property, but the reality is completely different. I documented this with photos. Misrepresenting a property’s condition, especially regarding safety, is misleading and unacceptable. Because of these conditions, we had to leave and book another hotel for the safety of our family. Despite that, no refund was provided. Charging guests for a stay they cannot safely complete, especially families with children, is unacceptable. I feel completely misled into booking and lost over $700 on a property that is dirty, poorly maintained, and unsafe. Wyndham should reconsider attaching their name to this location. Stay anywhere else.

Pros Room was clean and good price. Cons Room cards did not work and had to go to desk every time to enter room. Ice machine did not work had to buy my own ice. No breakfast was available one morning. Had to ask for a coffee machine they said previous person had stole it. Bar which is in the Hotel parking lot played loud music until 3am.

The first room we were shown has busted windows and the heater didn't work, apparently it was the only King room available so we were given a room with two beds that had undersized queen mattresses. Parking was easy but the adjacent properties are pretty sketchy so they may want to consider a security guard. when we arrived it appeared that there was only on person on duty who actually was on her cell phone talking to someone the entire time I was in there, she finally hung up when she could see I was getting tired of it. The windows and entrance are a disgrace as well as the bathtub which had no safety bars. However it was cheap and cheap is what we recieved. Live and learn.