To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service3.9
Cleanliness4.1
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All reviews(655)
Positive reviews(584)
Reviews with photos/video(180)
Great value for money(68)
Large rooms(29)
Strange smell in room(23)
Comfortable bed(18)
Loved the view(14)
Close to airport(12)
Perfect for business trips(7)
Luxurious(4)
Negative reviews(71)
Ray Chin
Royal Tower Two Queen Room
Stayed in Nov 2024
Couples
1 review
1.5/5
Posted on Dec 1, 2024
Really, really outdated. Very soft bed. Vending machine stole $3. Smells like carpet cleaner. 30 minutes to check in. Would not stay again.
Dilys
Resort Tower Two Queen Room
Stayed in Oct 2024
Couples
34 review
4.0/5
Very Good
Posted on Oct 28, 2024
I stayed at this hotel for 4 nights, both Royal Tower and Resort Tower, the view of Royal Tower is better but older. Both towers are bit old but worth to stay with reasonable price. Overall staff are very friendly and helpful.
Guest User
Royal Tower Two Queen Room
Stayed in Sep 2024
Travel with friends
6 review
4.5/5
Great
Posted on Sep 21, 2024
Great place to spend a few days in Las Vegas. The location, atmosphere, security, and vibe are all excellent. The facilities are a bit outdated, but they are still good. The cleanliness is satisfactory, and the staff who handle it are friendly and make up for it. I can definitely recommend Excalibur for a stay!
sunamist
Resort Tower Two Queen Room
Stayed in Oct 2024
Business travelers
38 review
4.5/5
Great
Posted on Nov 11, 2024
Good price, good location and good room. It’s highly recommended.
Traveler Blogger
Royal Tower Two Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 14, 2024
Friendly front desk customer service. Room was cleaned, hotel has a variety of restaurants and fast food to enjoy on the upper area. Overall we had a confortable stay.
Guest User
Royal Tower King Room
Stayed in Nov 2024
Travel with friends
1 review
2.7/5
Posted on Nov 21, 2024
Average experience
Kin Wing Tong
Stay Well Resort Tower Two Queen Room
Stayed in Aug 2024
Travel with friends
5 review
4.5/5
Great
Posted on Aug 29, 2024
Reasonable price.Good location I like the fresh air machine
Mok
Royal Tower Two Queen Room
Stayed in Jun 2024
Family
5 review
3.7/5
Posted on Jun 30, 2024
No kettle or coffee machine at room. If you need hot water, need to to Starbucks or cafe to buy or ask for it freely if you are lucky. Very troubling. Need to call house keeping for Room clean up , staff may not automatically clean up your room if you not call them.
Guest User
Royal Tower Two Queen Room
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 7, 2024
The location was good and the room was clean and quite spacious. Overall, it was good. However, there are no conditioners and toothpaste in the hotel, so you need to prepare
Travis
Stay Well Resort Tower King Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Excellent Place to stay, hotel staff were very friendly and helpful. 10/10 I'd definitely stay here again! Loved the pool area!
Joe Snuffy
Resort Tower Two Queen Room
Stayed in Nov 2024
Solo travelers
10 review
3.7/5
Posted on Nov 28, 2024
Customer is on point. Easy checking in and out, veteran and military friendly. Business model remain the same with lack of amenities in the room, extra charges for refrigerator and others.
Panozzo
Royal Tower Two Queen Room
Stayed in Nov 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Really good in very sensitive locations middle of the Las Vegas Boulevard, easy in reach all avtracions
Guest User
Royal Tower Two Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Good hotel, good location, love the castle theme, we enjoyed our stay there and would recommend it!
BeachBum
Resort Tower King Room
Stayed in Apr 2024
Couples
38 review
1.0/5
Posted on May 3, 2024
The front desk manager Denise was the only nicest front desk manager at the Excalibur Hotel. There was nothing else good about the hotel. The housekeeping never properly cleaned our bathroom. The last day we stayed, housekeeping either left by accident or on purpose a dirty and filthy towel on top of our clothes. We kept getting assurances by 3 top managers that housekeeping would clean our room better and our bathroom but stains were left on the toilet and hair (not ours) was left on the shower doors in our bathroom. Completely filthy and dirty hotel. The manager Denise took off our resort fees and gave us 2 free buffets but never fixed the problem. Will not recommend this hotel, very dirty and filthy.
Guest User
Royal Tower Two Queen Room
Stayed in Oct 2024
Solo travelers
20 review
3.7/5
Posted on Nov 5, 2024
I will never stay at this hotel again! They charged me an extra $76.95, and I only understand that $40 of it was for valet parking. I didn't make any purchases in the room, so I have no idea where the remaining $36.95 came from. As a non-native speaker, I felt uncomfortable calling to dispute it, so I gave up. This hotel is now on my blacklist. For the best value in Las Vegas, Trump Hotel is clearly the way to go. The facilities are good, and at least they don't overcharge you.