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Akzent Hotel Laupheimer Hof
4.2/516 Reviews

Akzent Hotel Laupheimer Hof

Laupheim|2.61km from Laupheim West
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

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Akzent Hotel Laupheimer Hof
4.2/516 Reviews
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

Frequently Asked Questions

  • What hotels near Laupheim West offer breakfast?

    A delicious breakfast is a great way to kick start your day. If you want to stay at a hotel with breakfast near Laupheim West in Laupheim, consider Akzent Hotel Laupheimer Hof or Hotel Zeppelin . Be sure to book these popular hotels in advance!

  • Which popular hotels near Laupheim West have parking?

    If you're planning on driving to Laupheim West in Laupheim, why not stay at Akzent Hotel Laupheimer Hof or Hotel Zeppelin ? These are all popular hotels with parking lots.

  • Which hotels near Laupheim West have free Wi-Fi?

    Whether you're traveling for business or leisure, Wi-Fi is an essential. Akzent Hotel Laupheimer Hof and Hotel Zeppelin are all popular hotels that have free Wi-Fi.

  • Which hotels near Laupheim West have gyms?

    Since staying fit is important to a lot of guests, it's no surprise that gyms can be found in many hotels. Akzent Hotel Laupheimer Hof is a popular hotel with a gym.

  • Which hotels near Laupheim West are the most popular?

    Akzent Hotel Laupheimer Hof and Hotel Zeppelin are some of the most popular hotels.

  • What are some accessible hotels near Laupheim West?

    Akzent Hotel Laupheimer Hof and Hotel Zeppelin are popular accessible hotels.

  • What hotels near Laupheim West have non-smoking rooms?

    Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air. Akzent Hotel Laupheimer Hof and Hotel Zeppelin are all popular hotels with non-smoking rooms.

  • What popular hotels near Laupheim West have restaurants?

    If you like the idea of sampling local flavors while traveling, consider staying at Akzent Hotel Laupheimer Hof . There are plenty of restaurants that serve local dishes near the hotel.

  • What's the average price per night of hotels near Laupheim West

    According to Trip.com's data, the average price per night at hotels near Laupheim West in Laupheim is CAD 125. Prices fluctuate often; this rate is for reference only.

  • What hotels are recommended near Laupheim West?

    If you're having a hard time choosing a hotel, consider staying at Hotel Zeppelin or Akzent Hotel Laupheimer Hof , these hotels have great reviews. Be sure you book early!

Local Travel Info

Highest PriceCAD 262
Lowest PriceCAD 91
Number of Reviews 22
Number of hotels15
Average Price(Weekday Night)CAD 135
Average Price(Weekend Night)CAD 133