Motel Newstar Laval Reviews

Petty sure no change of bed sheet, a stain on pillow sheet and a hair on bed. The second picture was the first time I saw, no straight edge on bed sheet, messy flaw on it, so no change of bed sheet I am sure about that

Very happy with our stay. Clean room and price is right We had a dog.woth us and she was completely welcomed

It’s clean and friendly stuff

The service was quite good, however for the structure, a catastrophe, a disappointment, yesterday room 162 was flooded in the middle of the night with the rain, we lost sleep, I called and the boy who was on guard was very kind and polite changed rooms to room 124 and the new one had no Wi-Fi and moreover the air conditioning was faulty. When checking out, I only got a "sorry" as consolation. Which is why I gave the boy 3/5 and the structure 1/5. I didn't post the photos taken out of respect for the boy.

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

I arrived after 10 so had to do the automated check in. It was seamless and very quick! The machine made a key for me on the spot. Very clean!

I stayed at this motel from February 16-18 with my spouse. Although the service was good and the parking was accessible, I felt that when I was booking the room, I was misled by the photos on *******. When my spouse and I were booking for our weekend trip and saw the rooms of this property, it was well renovated, clean, and was decently sized. Upon arrival, the room not what was advertised on *******. The room was quite small and the bed linens were poorly made, questionable stains in the bathroom, and a mysterious dirt splotch on the floor. Overall, the stay was okay but the experience could have been better.

Very well and very reasonable price . No fla fla but we only needed a place to sleep at a reasonable price and it was that . Will go back again . Bed comfortable ! All we need

It’s a nice property, definitely better than your average motel. One thing I didn’t like is how they had a refrigerator in the room but it didn’t work. We were there for a week so a working fridge would have been helpful for us.

In pictures they show another thing and in real it’s different. The bed was small.

When phoning before arrival you press 9 for English and it gives options then reverts back to French so i couldn't get the info i wanted..

You can use the microwave at the receiption. You can open the door if the smell is not fresh, no mosquitos when we stayed there. They holded 100CAD deposit and returned in the same day you checkout

Every thing perfect for the time I spent on this site

I liked that I had a room with a door giving on the outside ( no hallway or lobby). It was easier for the dogs. The room did not look like the pictures on *******. I had an older room. There seemed to be a lingering smell of cigarette smoke in the room. Otherwise it was clean.