Was told over the phone the pool and hot tub were in operation which was the main reason I chose this hotel. Upon check in I was told they were not in operation due to repairs. I realize hotels need to make money but lying to get people to stay is absolutely wrong. I was given the opportunity to cancel my reservation without charges, however, it was later in the evening already and we are from now it of town and needed a hotel at that moment. That would’ve been impossible for us to do. What a crock! I will never stay at a doubletree again and I will always give others a bad review of the chain.