Room was clean. Bathroom (pocket) door was broken, would not close at all. Only decaf coffee in the room, no sugar, cream, stir sticks. Remote for TV was not programmed to work the TV. Clock was very hard to set. I never did figure it out. The security lock (that you flip over) was missing screws and was loose. “Breakfast” consisted of coffee, bananas, orange juice and half & half. That’s it.