Tru by Hilton Lawrence

Great place to stay! Marcia at the front desk was friendly and helpful beyond our expectations. There are plenty of places nearby to grab food, too. Just short drive to KU for our visit!

Super clean and friendly staff....The bed was a little too firm

Very clean! Really friendly staff!

I was happy about everything except when I asked the front desk to clean my room they never did. Was very frustrated with that.

For the price (over $210 with taxes for one night) Tru is less than desirable. I’ve stayed there before and was giving it another chance. Unfortunately that will be my last visit to a Tru by Hilton hotel.

The location and the area surrounding the hotel are great. Many dining options close by and easy to navigate through the area while driving. A good location if you have an event at the Sports Pavillion- less than a 5 minute drive. I have stayed here a few times without any issues. The only exception would be the most recent stay in which they were out of Double Queen rooms which is what I had booked. Ultimately, I was placed in a King bed room which on most occasions would have been fine. This particular trip, however, I was traveling with an assistant coach and this presented an inconvenience for sleeping arrangements. We ended up resolving the issue with an air mattress as the hotel did not have a rollaway bed option. The attendant at the check in desk was very kind and professional and provided us with additional bedding supplies and tried to help make improvements to a less than ideal situation.

Our reservation was worthless. They overbooked the hotel and there was only a king room, which we did not want. Will never stay there again. Beware if you make a reservation.

Very clean room, thank you!

The contactless check in process was cumbersome. You have to download the Hilton app and the instructions aren't clear. Our shower wasn't the cleanest and there was some kind of makeup smeared on the bathroom door. We went down for breakfast around 9:30 and not everything was being restocked timely. The lobby area has a little convenience foods for purchase area and lots of seating options as well as some games and TVs. We utilized the pool table which was fun. The staff were very friendly and courteous. I liked that the rooms are not carpeted. Overall the stay was good.