Ibis Styles le Mans Centre Gare

Accor Hotels you cannot be serious???? THIS hotel is an Ibis Style????? I have NEVER stayed in such a sad, run down and neglected hotel anywhere in the world and this place surely cannot be an Ibis?? From the outside the place looks awful and inside it gets worse, to be honest. We were given a handicapped room (which we had not booked) and there was no kettle, no fridge and the big poster cum headboard was hanging off the wall, but when we protested the reception lady told us that all the rooms are like that. Really. We had no alternative as I had prepayed but this was perhaps the worst Ibis ever. Outside the hotel there were many dropouts begging for money and the stench of urine in the car park was truly awful NEVER AGAIN. For sure.

Distance 10/10 Service 5/10 Room cleaniness 8/10 Clean room, size is okay for family of 4. However, they lack what I feel essential items thst should be basic necessity in any hotel rooms - Pot to boil water. - No tea/coffee or cups/spoons in rooms. - Bottled water Distance to tram within 5 mins. Distance to the main train station 5 mins. Receptionist isnt friendly at all. No smile on the face. My room was out of electricity the first day, so I called and wanted to get it checked. Staff was what I felt rude. I was telling her that the electricity in the room was out. There was no TV, my phones weren’t charging. She kept guiding me on how to turn on the TV. I made ir clear about what was happening and then she snapped and said “I am not an electrician, so I wouldn’t know how to help you”. Then she insisted that I come down and change rooms. She claims she is alone at the counter, therefore unable to fix the bedding for the sofa bed. So asked me to wait for another hour so she could do that, but I can’t be bothered with her tone and do it myself. Could do better Ibis. I hope you do.

Staff were brilliant as we had issues with the ferry. We arrived at 2.30a.m…they were great..so very helpful…