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Hampton Inn Leesburg/Tavares

Hampton Inn Leesburg/Tavares

4.4/530 Reviews
As diamond members we have stayed at various hotels within the Hilton chain. This was the first time we encountered front desk people who weren’t friendly or welcoming. First we thought maybe the woman was just having a bad day. We arrived early & checked our bags & went out for the afternoon. Coming back a different person was at the desk. Same perfunctory manner. The only pleasant person was the woman who serviced the breakfast buffet on Sunday. She was pleasant welcoming & helpful. When we checked out I thought the total was high so I pulled up my original confirmation. Sure enough we were charged the Saturday nite rate for both nights. The confirmation showed a significantly lower rate for Sunday. It was quickly adjusted but it simply never should have happened. The hotel is fine - hallway carpeting looks old & stained but the carpeting in the room looks new. The room was clean & the bed was comfortable. The ac/heat was difficult to control. It automatically switches from warm air to cool air and we found it hard to get it to stay at a comfortable temp. We missed having sweet rolls/muffins at breakfast but the raisin bread was outstanding - not your usual national brand kind. We appreciated the use of paper rather than styrofoam. Just make sure to check your bill.

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