Red Tower Hotel

Unfortunately not a good experience here. We were given the wrong room. We paid for a 'red tower suite' which has a mezzanine with 2 sofas and a balcony and were given a regular basement suite that is much smaller and dark - not great. We were only there 2 nights so only realised this on the last day as we were busy exploring Lefkada. But I decided to raise the issue politely as we checked out, and didn't even receive an apology!!!!!! They blamed trip.com for the phrasing of the booking being wrong despite it quite clearly saying 'red tower suite'. She said trip.com told her wrong and got very defensive, just an apology would have sufficed. I even showed our confirmation with very clear photographs of what we should have received. Honestly....if you book something on a website like this you expect to get what you pay for.. Extremely disappointed not to get any kind of refund as the room we paid more was much much more. Very sad really. Also, leaking tap, cracked sink - cleaner didn't care. Also nothing in the room to make a tea or anything. Pretty hostile. On the plus, nice view and pool staff very nice, not great if you aren't driving as its a long walk along a busy road to either of the closest towns.

We stayed two nights and enjoyed the time we spent here. The staff is very helpful and nice. Getting to Nidri is also easy. Either you take the bus or you take a cab (for 10 EUR per way). You will also have a nice pool to relax and a beautiful view at breakfast over the bay. Enjoy!

The staff were friendly and welcoming and the rooms clean and fresh. Breakfast was a self service buffet with lots of choices. The pool was very clean and towels available. Overall it was excellent!

Food was not good. Bed was very stiff and bad. Amazing pool and view. Couldn’t make basic drinks due to missing alcohol, didn’t have Ouzo either. Staff very friendly

Great place to stay and the staff was exceptional from Beginning to end. Would do go back

How can someone insist that a room has sea view when you can't see the sea? And they sell the room as sea view room and refuse to recognize their fault.

Beautiful hotel with breathtaking views. the rooms were well decorated and very clean and well presented. pool are was spacious and comfituble with ample loungers The staff were brilliant and went above and beyond to make our stay as perfect as possible. im british so there has to be a moan, the returant was only open for breakfast which was mediocre at best and the bar was not open for any time during our stay, however we were just out of season so we didnt expect the full amenties. Beware the taxis and buses are very hit and miss with times and availbility but the lovely lady on reception will help you.

We chose this hotel based on the description on their website etc. We were very disappointed in the bedrooms. The description said “light and airy” - they were dark and dingy, so much so that we nicknamed them the ‘caves’. There was a kettle in the room but no cups, tea or coffee. There was a fridge. The rooms were cleaned daily, with fresh towels and linen. WiFi was almost impossible to use. The view from the pool and breakfast area was absolutely stunning! And some of the rooms also had a fantastic view. The pool was lovely, although not really suitable for children or non-swimmers as it is very deep. There was also no jacuzzi on poolside as stated which was very disappointing. The pool bar was never open - we did enquire and was told that the staff are there and we just had to ask. Seems like there is a lack of staff as there was only ever 2/3 main staff there the whole week. The breakfast was adequate, and we were advised to get down early otherwise it would all be gone. We ended up taking our own coffee, milk and butter down to breakfast as the coffee machine was broken, and the milk tasted off. They also seemed to have a wasp problem, which is not their fault, but it made eating breakfast a bit difficult as you were constantly worried that you were going to be stung. You definitely need a car if staying here as there is nowhere to eat or shops to buy things from within walking distance. Nydri was a great place to go to eat and shop which was a 10 minute drive away. The beaches on the island were all fabulous but an umbrella for shade is needed. Would definitely return to Lefkas but NOT to Red Tower Hotel. Think it needs better management and some updating.

Just returned from a fabulous holiday in Lefkas. Unfortunately our only disappointment of the holiday was the accommodation! The only availability was the standard room for our chosen dates. So we did our research and these rooms on the website looked more than acceptable. They were described as ‘light and airy’ neither of which was true. No 42 …Our bathroom was slightly below ground level so if the window was opened, we were greeted with people from reception looking directly at us! The bedroom was ok but very dark, extremely small windows. Very limited drawer space so hung a few items up but lived out of the suitcase which was very difficult to view because of the lack of light. There was a kettle which was good but no cups so we brought back some cups from breakfast to keep in the room. It was beautifully clean and there was a bedding and towel change daily. There was also free air conditioning which was very pleasing as often this is an expensive ‘extra’! Another very positive aspect was the pool towels issued for free by the poolside. Breakfast was adequate. No butter for the bread so we took our own down. Seating area was perfect. Pool was beautiful but very deep for 4/5 of the area. Views were absolutely outstanding ! Fabulous ! Needed a car and nothing was within easy walking distance due to hill location. All in all , staff were pleasant and helpful. Would definitely return to Lefkas ! Wonderful scenery, beaches, food and people but sadly would not return to Red Tower.