Courtyard Lehi at Thanksgiving Point

There is a 7-11 right next door and close by restaurants such as a pizza joint; a salad, bowl or sandwich melt restaurant, Firehouse Sub restaurant, Lulu restaurant, Carl's Jr., etc. We were there over New Years and were awakened at 2am with very loud voices, doors slamming and threatening yelling. The voices sounded like they came from outside, but the door slamming was definitely in the building.

It was noisy but it was convenient

The room was clean and well kept. The staff were friendly. There was a repeating mid-pitched low-volume hum that happened every hour on the 3/4 hour that went for about 10 minutes that woke me up several times in the night. This happened on both stays at this hotel. I won’t be returning.

I liked all the different options for food close by. I didnt like that the hotel was cashless

Average. Rooms a little dirty and in need of some TLC.

We had amazing experience at this hotel. Marriott is my favorite brand, but we usually don't stay at Courtyards. I'm glad we decided to try this one out, because we now found our favorite spot in Lehi! From super smooth check in, clean rooms, great clean pool, to such a nice front desk personnel!!! They made sure to accommodate us the best they could and truly made us feel welcome... It's a small hotel with big heart, that's what it felt like. Management was great and quick to respond and help us with few things we asked for. We are definitely coming back!

For years this has been our favorite place to stay when traveling in the area. We got to know the staff & management, and they got to know us. The service was excellent. The new manager, Kenan Hafovich, is terrible. We won't be returning. He wouldn't let me wife check in because he said she's not on the account. We've stayed at Marriotts 767 nights over the past 20 years, and the only other time we've had trouble checking in was at the Marriott in Beijing that required my passport, and my family arrived a day before me. His attitude was rude, not helpful. When she started to call me, he interrupted her, and with a patronizing tone, he said that he could not speak with me on the phone. Of course she needed to call me to let me know to call him. I called and verified my identity and reservation confirmation code with the lady at the front desk so that they would let me wife check in. I then asked her about this policy. She said her manager was right there, so I asked to speak with him. He could not explain why he was enforcing this policy when no one else seemed to be. After talking with him for a minute or two, I discovered that they were still not allowing my wife to check in. When I asked him why, he said that he wasn't going to let her check in until I stopped talking with him. They had already confirmed everything. There was no reason to make her wait. I told him so. He insisted that he would not check her in until I hung up. I called Marriott. They confirmed that the policy is that if I'm not present at checkin, then I need to add my wife to the reservation. I told them that they need to make it more clear on the website how to do that. They said that you can't do it on the website; you have to call Marriott for each and every reservation. Marriott's quality of service has been declining these last few years. There are still some great people working there, but there are also some who seem to have no interest in providing quality service. Poorly-designed policies don't help. After 20 years with Marriott, we're looking for a new hotel brand to frequent.

This was our third stay at this property and it did not meet our expectations. Previous stays have been excellent! We were put on the second floor and the guests above us were very loud, jumping, running, etc., after 10:00 at night. I called the front desk and they said they would talk to them. The noise persisted until nearly midnight. After a long day of travel, we simply wanted to sleep, but were unable to because of the loud noises coming from above. In the morning, we noticed that the body wash in the shower was empty. Simply not the experience we have come to enjoy from this property.