Victor's Residenz-Hotel Leipzig

Victor's Residenz-Hotel Leipzig Reviews

Victor's Residenz-Hotel Leipzig

Georgiring 13, Leipzig, GermanyView Hotel Details
Victor's Residenz-Hotel Leipzig
Victor's Residenz-Hotel LeipzigVictor's Residenz-Hotel LeipzigVictor's Residenz-Hotel Leipzig
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Victor's Residenz-Hotel Leipzig Guest Reviews

4.1/5
Very Good
20 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All Reviews(20)
Positive reviews(19)
Negative reviews(1)
Katie
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 11, 2023
Always stay at this hotel in Leipzig, staff friendly, great location, for centre and for football matches, hotel eco friendly and very clean, added bonus of a car park however I feel this is a little expensive and the bar is very good but needs to stay open a little longer, however would stay here again though
Roy
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 15, 2023
Great hotel in a very convenient location. Only drawback was lack of air conditioning during very hot weather.
Guest User
Stayed in Apr 2023
Other
0 review
3.0/5
Posted on Apr 23, 2023
The Hotel is in walking distance from Leipzig Main Train Station. My Brother and I visited Leipzig with our elderly Father who cannot walk very far anymore. The Standard rooms in the historic Building were lovely, Dinner at the Hotel Restaurant was good, Restaurant and Bar staff very friendly and attentive. The Breakfast Buffet is wonderful. Our problem was that it was not clearly communicated to us that there was no Parking facility at all to Set down a Hotel Guest who cannot walk very well. We were informed that the Hotel had a small private car park but that parking spaces could not be booked in advance. When we turned up the Hotel had no Car parking spots and we could not even set down our Father in front of the Hotel as there is major traffic around the Hotel and no possibility to stop at all. So, we were informed to park at the public Parking facility at the Train Station and to walk over to the Hotel. This is too far distance for anyone who cannot walk very well and with luggage! So, anyone with walking difficulties please note you can NOT park close to the Hotel not even for Drop off.and you can NOT reserve a Hotel Car parking spot. Other then that, the Hotel is fine but we were really annoyed and stressed out by the situation upon our arrival. Reception staff should have informed us better, was also not very helpful with making suggestions for Dinner at local Restaurants.
Response from Property: Thank you very much for staying in our hotel and for taking your time to send your kind review. We regret that we could not meet your expectations and apologize for the inconvenience you had during your arrival. You are right our underground park just offers 14 parking spaces and there is no drop off possibility in front of our hotel. Did we know that there is a person with walking difficulties in your car in advance? This is of course an exception to reserve a parking space or to open at least the gate to the underground car park to drop off this person and the luggage. Please not that we try to help in any situation. By giving us important information in advance it will be made easier to find a solution for every challenge. Please take this into consideration for your next booking. Best regards from the team at the Victor's Residenz-Hotel Leipzig
Katie
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 24, 2023
What a fabulous hotel 10 minutes from centre of town and 45 minutes to RB Leipzig arena, hotel spotless, very comfortable room and bed, good breakfast, only little drawback is the room keys, I'm all for green technology buy when you cannot get in your room at 1am not too good All in all though would highly recommend and would stay again
Guest User
Stayed in Jan 2023
Other
0 review
2.0/5
Posted on Jan 31, 2023
Good location and quiet room. The receptionist was completely absent when I arrived. She couldn't find tmy reservation, but gave me the information of two other people. Then she said that the reservation has been canceled until she finally found there. The hotel's services were very limited and in the evenings you could only get heated ready meals like pizza from freezer. The room is really warm and the bed had plastic under sheets, which made sleeping really sweaty.
Response from Property: Thank you very much for staying in our hotel and for taking your time to send your review. We are really sorry that we could not match your expectations. We apologize for the inconvenience you had during your stay. The check in service you described is not the way we want to treat our guests. We already dicussed this issue with our front office team. Our kitchen is open every day from 6-9 p.m. If there are late check ins we provide pizza fresh from the oven. We asked for your understanding at this point. If you still want to give us another chance, we promise to convince you of our full service during your next stay. Kind regards from the team at the Victor's Residenz-Hotel Leipzig
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Firstly, the hotel is located by a really nice building of central railway station, so was pleasure to see it from our balcony. Getting to the city center is 5 minutes by walk. We really appreciate the kindness of the staff at the reception, during breakfasts and, last but not least, the approach of the bar manager, who was so helpful & fantastic! There are possibilities to park your car in the hotel or at other 2 places which are 2 minutes by walk.
Verified traveler
Stayed in Dec 2022
Other
4.0/5
Very Good
Posted on Dec 20, 2022
In Victor's Residenz-Hotel Leipzig bin ich bereits mehre Male gewesen, dass Hotel ist mir daher bekannt. Die Lage ist sehr praktisch, genau neben dem Hauptbahnhof und in direkter Nähe zum Innenstadt-Zentrum, mehrere Straßenbahnlinien sind vor dem Hotel erreichbar. Die Zimmer sind sauber, komfortabel und gemütlich. Insgesamt ist das Haus sehr leise, nur der Straßenlärm der Hauptstraßenkreuzung unmittelbar vor dem Hotel hört man tagsüber durch die geschlossenen Fenster deutlich, was jedoch in der Nacht nur noch gering ist. Es fehlt eine Kühlmöglichkeit für Getränke (z.B. Minibar) im Zimmer während der Sommerzeit. Das Hotelpersonal ist sehr freundlich und hilft gerne weiter. Das Frühstücksbüffet ist schmackhaft und ausreichend. Insgesamt betrachtet kann man sich in diesem Hotel wohlfühlen.
Marion
Stayed in Jul 2022
Other
5.0/5
Outstanding
Posted on Jul 30, 2022
The location is perfect right next to the main station. My room had a small balcony and an excellent view. The location does produce noise due to the trains but with some ear plugs I slept very well. Breakfast is fantastic.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 20, 2024
We received a very friendly welcome. The staff was always helpful and answered our questions. The hotel is very conveniently located. Many sights are within walking distance. The breakfast was great, very plentiful. The schnitzel in the restaurant is also recommended.
Original TextTranslated by Google
Arlito
Stayed in Nov 2023
Friends
4.0/5
Very Good
Posted on Nov 30, 2023
The hotel is in a great location for the train station and the city center. The reception was very friendly and accommodating. The room was on the top floor, facing the street. There are blinds and curtains, which we thought was very good and with earplugs the street didn't bother us. The room was comfortable and the bed was good and it wasn't cold either. In the bar we had a very friendly bartender, the cocktails were excellent, the seating was comfortable. We liked it a lot. We weren't noticed much at breakfast, nobody asked us anything or cleared our table. A young employee who came out of the kitchen greeted us in a friendly manner. The breakfast was rather average compared to other 4-star hotels, we've seen other breakfast buffets. Bread and rolls weren't great, the selection of sausage and cheese was OK, but not 4 stars. But there were marshmallows for breakfast, which was something different, we thought it was good as a change. Overall we liked the hotel, maybe we'll book it again.
Original TextTranslated by Google
Guest User
Stayed in Jun 2023
Other
0 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Top hotel in Leipzig city center. Extremely friendly staff characterize this place! The rooms have a special atmosphere. Breakfast was very good and the bar was also very nice! We will be back!
Original TextTranslated by Google
Response from Property: Thank you very much for visiting our hotel and for your excellent review. We are delighted that you enjoyed our hotel and its special ambience so much that you will be happy to come back. We are happy to share your great praise with our staff. We are already looking forward to seeing you again and wish you all the best until then. Your team at Victor's Residenz-Hotel Leipzig
Guest User
Stayed in Feb 2023
Family
0 review
4.0/5
Very Good
Posted on Feb 12, 2023
From reception to check-out, everything went smoothly and the friendly, courteous service at reception, bar and breakfast area was great. The rooms are attractively furnished and reasonably large, but I miss a kettle or coffee capsule machine and minibar. The underground car park, which costs 18 euros per night, was difficult to get into and was a real challenge for my parents' big 13-year-old Benz. In an emergency, the friendly receptionist was a huge help, so a big thank you again for that. Overall, we felt very comfortable and would be happy to come back.
Original TextTranslated by Google
Response from Property: Thank you very much for visiting our hotel and for your excellent review. We are delighted that you enjoyed your stay with us so much that you would like to come back. We are already looking forward to seeing you again and will pass on your great praise to our staff. The team at Victor's Residenz-Hotel Leipzig wishes you all the best
Guest User
Stayed in Jan 2023
Couples
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
We stayed in the hotel for 2 nights on our way from Marienbad to Berlin. We booked a double room with breakfast and paid €180. The location near the train station was a deliberate choice, as we used the parking garage there (€7/day). We liked the room and the bathroom. The ladies at reception and in the service were all very nice and accommodating. The breakfast menu is very varied. Unfortunately, I was disappointed by the bread selection. Both loaves were very dry and I needed a lot of butter and toppings to eat them, and the rolls are more for a small snack. But maybe we were spoiled by the Marienbad hotel, where the bread was freshly baked every morning. Nevertheless, it was a nice stay and we would book the hotel again.
Original TextTranslated by Google
Response from Property: Thank you very much for visiting our hotel and for your kind review. We are delighted that you enjoyed your stay in our hotel and that we were able to provide you with a pleasant stay. We thank you for your comment on the quality of the bread and will consult with the kitchen team, as we do not want to offer our guests dry bread. We apologize for this and promise to satisfy you in this regard on your hopefully next stay. We are already looking forward to seeing you again and wish you all the best until then. Your team at Victor's Residenz-Hotel Leipzig
Guest User
Stayed in Jan 2023
Couples
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
The hotel is centrally located and anyone who knows the Victor's hotel chain knows that a great hotel awaits you. This time, too, we were not disappointed. Clean and modern rooms, the breakfast leaves nothing to be desired and the staff are very friendly. However, the underground car park is a real challenge. We have a Volvo S60 and the exit was really tricky because it is very narrow. There was a station wagon in front of us and it took about 10 minutes to get out without an accident. We won't use that next time. But that is the only criticism.
Original TextTranslated by Google
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
A very well-kept hotel, very clean, with very helpful staff. The rooms are spacious, with a nice big bathroom. The breakfast buffet is great, with very friendly and helpful staff. The ladies at the reception were also very nice and helpful and always had good tips for exploring the city.
Original TextTranslated by Google